Help Desk Analyst
HonorVet Technologies
Minimum skills and experience:
• Minimum 2 years of experience working in single point of contact help desk.
• Experience using GroupLink's Everything Helpdesk application.
• Strong customer service skills; telephone etiquette.
• Good team-oriented interpersonal skill.
• Good organizational skills.
• Good analytical and problem-solving skills.
• Good oral and written communications skills (technical and non-technical).
• Strong understanding of the ACD system and trouble ticket process.
experience using GroupLink's Everything Helpdesk and Jira's Service Management applications
• Minimum 2 years of experience working in single point of contact help desk.
• Experience using GroupLink's Everything Helpdesk application.
• Strong customer service skills; telephone etiquette.
• Good team-oriented interpersonal skill.
• Good organizational skills.
• Good analytical and problem-solving skills.
• Good oral and written communications skills (technical and non-technical).
• Strong understanding of the ACD system and trouble ticket process.
experience using GroupLink's Everything Helpdesk and Jira's Service Management applications
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Help Desk Analyst in Philadelphia, PA vacancy
- ...Helpdesk Analyst Implify, Inc is a Global IT Solutions and services firm. Since its inception, Implify, Inc has been providing best-quality and cost-effective IT solutions to fortune 1000 companies, mid-range companies and upcoming companies via its onsite, Offshore...SuggestedFull timeContract workPart timeImmediate start
Implify
Blue Bell, PA2 days ago - ...The Wistar Institute has an opening for a Help Desk Analyst to join our Information Technology department. The Help Desk Analyst is primarily responsible for configuration, installation, and the support of desktops, laptops, printers, telephones, and other peripheral devices...SuggestedWork at officeLocal area
The Wistar Institute
Philadelphia, PA3 days ago $28 - $29 per hour
Title: Site Support Technician | Philadelphia Pay/Salary/Benefits/Perks: Contract Type: 6-Month Contract to Hire Hourly Rate: $28-29/Hr Salary upon Conversion: $60k (contingent upon experience) Work from Home Policy: On-site 5 days a week. Reliable...SuggestedHourly payContract workFor contractorsWork at officeLocal areaWork from homeVaco
Philadelphia, PA2 days ago$35 - $38 per hour
...Job Description Job Description Help Desk Analyst Location: On-site (5 days a week) Hourly Rate: $35 - $38 (flexible based on experience) Overview: We are seeking a dedicated Help Desk Analyst to join our team, providing exceptional technical support and...SuggestedHourly payWork at officeFlexible hoursThe Midtown Group
Philadelphia, PA2 days ago- ...the country. Job DescriptionSenior Technical Business Systems Analysts (BSAs) at CapTech work side-by-side with business and technical... ...requirements, partnering closely with architects and engineers, and helping teams navigate complex systems, integrations, and data...SuggestedTemporary workWork at officeRemote workFlexible hours
- ...Susquehanna International Group is looking for a Technical Systems Analyst to join our HR Tech & Shared Services team in our Bala Cynwyd... ...sellers. While our presence in the market is broad, our trading desks are highly specialized, allowing for a deep understanding of unique...Work at office
- ...project team to perform IMAC (Install, Move, Add, Change) tasks e.g., rack and stack, access point deployment, or cable runs. Help Desk & Ticket Management Engage customers via phone, email, and self-service portals; create and dispatch trouble tickets in a timely...Work at officeRemote work
- ...Job Description Job Description We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys solving everyday technology...Long term contractRemote work
Robert Half
Philadelphia, PA7 days ago - ...Onsite in Blue Bell, PANo Agency Resumes At This TimeJob SummaryThe Analyst, IT Business focuses on innovative business applications... ...input from subject matter experts from the business, this role helps to implement and support technological solutions aimed at improving...Full timeWork at office
$146.9k - $168.9k
...at work. That’s why we’ve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. Job Responsibilities...Full timeContract workWork experience placementLocal areaFlexible hours$110k - $150k
...powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.Section 1: Position SummaryThe Senior Business Systems Analyst (Data Platform) partners with business stakeholders, product...Full timeSecond jobRemote work- Company DescriptionArtech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets...Work at officeImmediate start
- ...WiproContact: Meghana GorusuCompany: SRI Tech SolutionsBusiness Analyst/Data AnalystLocation: Philadelphia, PA, onsiteAll the highlighted... ...home products. The person responsible for this position will help in this process of XM Network management.Core Responsibilities:...Full time
$125k - $140k
...users, licensed clinicians, IT, informatics team, EHR Manager and analyst to ensure patient safety gaps are identified as it pertains to... ...development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn...Full timePart timeImmediate startWorldwide- A recruitment firm in Plymouth Meeting is seeking a professional with 2 to 5 years of experience in programming and application development. The candidate will be responsible for designing solutions, developing test data, and providing technical support. Strong skills in...
- ...and dealers. NewLane Finance is powered by WSFS Bank, a $20+ billion financial organization.The Sales Enablement Business Systems Analyst (BSA) supports the organization by gaining expert knowledge of NewLane’s critical business processes and aiding in the design, development...
- ...Senior Discovery Business and System Analyst Employment Type: Full-Time, Executive-Level CGS is seeking a dedicated Senior Discovery Business and System Analyst to join a fast-paced and hard-working team to assist with any legal accounts. As a Senior Discovery Business...Full timeFor contractorsWork at officeFlexible hours
Contact Government Services LLC
Philadelphia, PA2 days ago - ...Service Desk / Systems Support Analyst BVA Bears IT Solutions is seeking a Service Desk / Systems Support Analyst for a full-time position primarily supporting City of Philadelphia facilities onsite. Candidates must reside within a reasonable commuting distance of...Permanent employmentFull timeContract workRemote workWork from homeMonday to FridayFlexible hours
- ...Strata delivers intelligent marketing and communication solutions that help leading brands simplify operations, personalize outreach, and scale with confidence. From print and asset management to data-driven direct mail, our solutions and in-house production capabilities...Flexible hoursShift work
Strata CO
Plymouth Meeting, PA19 hours ago - This is a techno-functional role involving the administration and maintenance of SAP SuccessFactors instances and all related environments. Primary responsibilities of this position are to configure, maintain and optimize the SAP SuccessFactors computing infrastructure...Work at office
The Center Staffing Services LLC
Philadelphia, PA2 days ago - ...will be online second interview will be in-personJob description Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk application Experience using GroupLink's eHelpdesk platform Experience using...
Tri-Force Consulting Services Inc. | IT Recruitment & Staffi...
Philadelphia, PA4 days ago - ...Job TitleMinimum skills and experience:• Minimum 2 years of experience working in a single point of contact help desk• Experience using Jira Service Management Helpdesk application• Experience using GroupLink's eHelpdesk platform• Experience using Genesys Cloud contact...
E-talentnetwork
Philadelphia, PA2 days ago - ...Job Details: Network Support Analyst- PowerShell, Python, or bash scripting- BS is required Join our dynamic team where innovation and technology meet in the fast-paced world of proprietary trading. As a Network Support Analyst, you'll be an integral part of a team...
Liberty Personnel Services, Inc.
Philadelphia, PAa month ago - ...Job Details: Technical Business Analyst – AI-Driven Trading Compliance Philadelphia, PA | On-Site Build AI-powered surveillance... ...and data teams Evaluating LLM outputs, tuning prompts, and helping optimize AI-assisted features Writing and reviewing SQL...Visa sponsorship
Liberty Personnel Services, Inc.
Philadelphia, PA7 days ago - ...US-Technical SpecialistApple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture...Local areaNight shift
Apple
Philadelphia, PA4 days ago - ...DescriptionAbout the RoleWe are looking for a Technical Product (Business) Analyst to own the full requirements-to-delivery cycle on our DWH and... ...requirements, and acceptance criteria for platform enhancements.Help prioritize work with a product mindset, balancing business value...Work at officeVisa sponsorshipFlexible hours
- ...Europe, and the Middle East, is seeking a Senior Technology Support Analyst to support desktop/laptop computer systems of a moderate to... ...analysts, sharing knowledge, reviewing difficult issues, and helping improve support consistency.Coordinate effectively with infrastructure...Full timeWork at officeLocal areaRemote work
- ...cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist... ...around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response...ApprenticeshipWorldwideShift work
US Navy
Hatboro, PA3 days ago - Job description: Essential Functions The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function. Collect, analyze, and interpret...Work at officeRemote workMonday to Friday
Penn Community Bank
Jenkintown, PA2 days ago - ...maintains library architecture, oversees code quality and documentation, manages feature prioritization, and collaborates with data analysts, engineers, and subject matter experts to ensure the library remains accurate, performant, and aligned with evolving CMS data...Work at office
Department of Health and Human Services
Philadelphia, PA4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk Analyst. Be the first to apply!
Related searches
- operations support technician Philadelphia, PA
- product support technician Philadelphia, PA
- systems support technician Philadelphia, PA
- user support analyst Philadelphia, PA
- technical support specialist Philadelphia, PA
- remote support technician Philadelphia, PA
- help desk assistant Philadelphia, PA
- personal computer support technician Philadelphia, PA
- mri tech aide Philadelphia, PA
- desktop support analyst Philadelphia, PA