Behavioral Health Manager

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

Manages behavioral health daily operations and provides strategic leadership to ensure high-quality patient care and organizational excellence.

Responsibilities:

• Develops specific departmental goals, standards, and objectives which support the strategic plan and vision.
• Assesses quality of patient care and coordinates patient care services to ensure clinical excellence and patient satisfaction.
• Oversees performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, recruitment, and payroll.
• Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations.
• Provides clinical supervision and mentoring to behavioral health staff, fostering professional development and clinical competency.
• Develops and implements treatment protocols and clinical standards aligned with evidence-based practices and regulatory requirements.
• Manages crisis situations and emergency protocols, ensuring appropriate response and documentation.
• Analyzes departmental performance metrics, clinical outcomes, and quality indicators to drive continuous improvement initiatives.
• Cultivates and maintains community partnerships and referral relationships to expand service capacity and patient access.
• Ensures compliance with state and federal regulations, accreditation standards, and organizational policies specific to behavioral health services.

 

Qualifications

EDUCATION/EXPERIENCE REQUIRED

• Master's Degree - 3 years of leadership or management experience preferred.
• LPC, CCS Substance use disorder treatment preferred.
• (High school diploma/GED with 2 years of experience, or Associate's degree, or Technical degree required. - 3 years of experience required. - 1 year of leadership or management experience required).

CERTIFICATION/LICENCES REQUIRED

One or more of the following required:

• Master Social Worker specializing in Clinical Practice credentialed from the Michigan Board of Social Work obtained prior to hire date or job transfer date.
• Master Social Worker credentialed from the Michigan Board of Social Work obtained prior to hire date or job transfer date.
• Counselor specializing in Alcohol and Drug Abuse credentialed from the Michigan Certification Board for Addition Professionals (MCBAP) obtained prior to hire date or job transfer date.
• Psychologist credentialed from the Michigan Board of Psychology obtained prior to hire date or job transfer date.
• Registered Nurse credentialed from the Michigan Board of Nursing obtained prior to hire date or job transfer date.
• BLS Provider preferred. American Heart Association accepted.