Salesforce Technical Project Manager

Artech Information Systems LLC

Request ID: 93300-1
Title: Salesforce Technical Project Manager
Locations: Onsite: Plano, Texas 75024
Duration: 6+ Months with Possible Extension.
Salary Range: $60- $64/Hour on W2/C2C (All inclusive)

Job Overview:

We are seeking a highly experienced Salesforce Technical Project Manager to lead the implementation of Salesforce Service cloud Voice (SCV) for customer service operations on Salesforce Service Cloud. The ideal candidate will bring a strong blend of project leadership and deep technical expertise in Service Cloud and SVC, ensuring successful delivery aligned with business outcomes and strategic objectives

Responsibilities:

Manage end-to-end Salesforce project lifecycle (initiation, planning, execution, delivery)
Define scope, timelines, milestones, and deliverables
Ensure projects are delivered on time, within scope, and budget
Track project progress and provide regular status updates
Act as the primary interface between business stakeholders and technical teams and if required, salesforce team
Lead Agile ceremonies (sprint planning, stand-ups, retrospectives)
Coordinate cross-functional teams: Developers, Administrators, QA engineers, Architects
Remove blockers and ensure team productivity
Ensure adherence to quality standards and testing processes
Oversee UAT, release management, and deployment cycles
Ensure adherence to Salesforce development standards and governance
Drive DevOps and CI/CD practices
Maintain documentation for solution design and processes

Location: 6565 Headquarters Drive, Plano, Texas 75024. 100% onsite. 8AM - 5PM or 9AM - 6 PM
Skills: Salesforce Technical - Programmatic Development, Salesforce & Project Management
Experience Required: 10 & Above

Generic Managerial Skills, If any

10+ years of IT experience, 8+ years in Salesforce project delivery or technical leadership roles
Proven experience managing Salesforce implementations preferably with SCV
Experience with Agile/Scrum methodologies
Strong planning, estimation, and risk management skills
Familiarity with Jira / Azure DevOps / MS Project
Excellent communication and stakeholder management
Leadership and decision-making skills
Problem-solving minds.

Role Descriptions:

Manage end-to-end Salesforce project lifecycle (initiation| planning| execution| delivery)
Define scope| timelines| milestones| and deliverables
Ensure projects are delivered on time| within scope| and budget Track project progress and provide regular status updates
Act as the primary interface between business stakeholders and technical teams and if required| salesforce team
Lead Agile ceremonies (sprint planning| stand-ups| retrospectives)Coordinate cross-functional teams: Developers| Administrators| QA engineers| Architects
Remove blockers and ensure team productivity
Ensure adherence to quality standards and testing processes
Oversee UAT| release management| and deployment cycles
Ensure adherence to Salesforce development standards and governance
Drive DevOps and CI/CD practices
Maintain documentation for solution design and processes.

Essential Skills:

Desirable Skills: Prior experience of working as a SFDC Tech lead for Experience cloud| Service cloud| Sales cloud areas
Experience in designing and developing software components and having a very strong Service Oriented Architecture and integration background
Experience in Salesforce (SFDC) CRM with end-to-end implementation experience
Salesforce.com integration experience| including between different business systems as well as working with integration tools.
Proficiency in programming using Salesforce SFDC| Force.com| Java| JavaScript| and XML and their use in the development of CRM solutions
Strong experience with configuration| customization| programming with APEX APIs| APEX Triggers| and implementing new instances of Salesforce.com from scratch
Strong practical deployment knowledge of VisualForce| Flex| Salesforce configurations| Apex classes| APEX Web services| API| AppExchange deployment| and Salesforce.com s-controls
Ability to define the system landscape| to identify gaps between current and desired end-states| and deliver a CRM solution
Additional Salesforce.com experience includes Workflow Alerts and Actions| and Approval Workflow
Programming experience with the following languages| J2EE| HTML XML| SQL| Oracle? Certification in Salesforce.com

Education Requirements: Bachelors in computer science or other related field
Years of Experience: 5 years

Company Benefits & Culture

Inclusive and diverse work environment
Opportunities for professional growth and development
Comprehensive health and wellness benefits

Appreciate your quick response and please feel free to reach me out for any query you may have.
Thanks

Apply

Vacancy posted 4 days ago

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