Operations Supervisor

Operations Supervisor at Old Dominion Freight Line will be responsible for managing a shift or section in a service center while maintaining and achieving departmental standards for safety, quality, efficiency, cost, service and delivery, training and development, and housekeeping. Responsibilities Monitors and evaluates the safety of each employee daily and trains on safety processes as needed. Monitors and evaluates the safe and efficient planning, loading and unloading of freight throughout the shift. Teaches employees safe lifting techniques and uses safe lifting as necessary. Maintains housekeeping within the shift to ensure safety and productivity. Manages, assigns, and supervises pickups and deliveries to employees to ensure proper utilization and development of employees, equipment, loading and unloading while meeting OD and customer expectations. Works closely with Service Center management to align with daily, weekly, monthly, and yearly business objectives. Provides instruction, analysis, suggestions, and ideas for the improvement of operations within the shift, department, and facility. Provides positive and constructive feedback to employees regarding ROI, MPH, stops per hour, return shipments, missed shipments, delivery/pickup errors, and overall productivity. Conducts daily inspections to ensure compliance with local, state, federal safety regulations, OSHA compliance, and DOT compliance. Ensures that 100% of trailers are loaded correctly to ensure safe transport of freight. Strives for continuous improvement in all areas of service center operations. Operates AS400, BLU system, DYMS, and other internal freight monitoring systems to track freight movement. Completes forklift training and operates a forklift as necessary within the service center. Conducts daily shift meetings and makes quick, informed decisions based on volume levels, communicating schedules to affected employees. Inspects working conditions of tools and equipment to ensure safe operation, directing correction of any improper or adverse conditions. Ensures compliance with company and government regulations. Works assigned shifts as needed and must be available to work depending on customer pick-up and delivery schedules. Uses OD’s proprietary technology system to monitor shipment locations as freight moves through terminals, communicating continuously with associates and customers. Completes company and government forms for freight movement such as shipping orders, city stripping manifests, freight bills, inter-terminal movement forms, and exception forms. Is responsible for staff within the department, including hiring and disciplinary action. Qualifications High School Diploma or equivalent (some college preferred). Two years of experience with operations, preferably in the transportation industry. Supervisory experience preferred. Working knowledge of AS400 and Microsoft Office. Good verbal and written communication skills. Strong interpersonal skills. Bachelor’s degree preferred. Compensation & Benefits Compensation Range: $75,552 – $94,440 Health benefits, including a zero‑premium medical plan for employee‑only coverage. Vision & dental coverage. Short‑term and long‑term disability insurance. Flexible spending accounts. 401(k) retirement plan with company match and additional discretionary match opportunity. Life insurance. Wellness program. 12 days paid time off. 9 paid holidays, including a birthday holiday. Tuition reimbursement for drivers and technicians. Training and growth opportunities to build a career. Working Hours Working Days: Monday, Tuesday, Wednesday, Thursday, Friday, Sunday. Working Shift: AM / PM (days and shifts are estimates and may change based on business levels). EEO Statement Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s). #J-18808-Ljbffr