People & Culture Manager

Center on Halsted is the Midwest’s largest LQBTQ+ community center, providing a vast array of programs and services designed to advance Chicago’s Lesbian, Gay, Bisexual, Transgender, Queer (LGBTQ) and allied community. Center on Halsted helps create a thriving community by adhering to our five values.

• Community
• Diversity, Equity, Inclusion and Belonging
• Authenticity
• Accountability
• Mutual Respect

Vision: A thriving lesbian, gay, bisexual, transgender and queer community, living powerfully in supportive, inclusive environments.

Mission: Center on Halsted advances community and secures the health and well-being of the LGBTQ people of Chicagoland.

The People & Culture Manager works to support the overall efforts of the People and Culture work across Center on Halsted. The People and Culture (P&C) Manager is responsible for the management of internal employee engagement initiatives and supports external training and career/professional development opportunities and building and maintaining partnerships with external partners to bring engagement and training opportunities to Center on Halsted staff and/or external program participants.

This role strategically plans for and facilitates a variety of employee engagement efforts, including supporting annual goal setting and performance management cycles, employee recognition programs, and many all-staff meetings and retreats.

The People & Culture Manager also leads the volunteer and internship program and often serves as project management lead for events, both internally and externally.

Duties:

• Implement best practices related to training, HR policies, employee recognition, data collection, and training
• Support performance management tasks like goal-setting and annual & mid-year reviews
• Assist, lead, and manage training opportunities and schedule for Center on Halsted and Center on Cottage Grove
• Support the collaboration with department heads and managers to identify training needs and develop training plans aligned with organizational goals and objectives
• Develop training materials, presentations, and resources, including manuals, handouts, and multimedia visual aids on an as needed basis
• Support Diversity, Equity, Inclusion, & Belonging efforts across our organization
• Leads the planning and execution of Employee Engagement Opportunities including, but not limited to the following:
  • Annual/Regular Staff Retreats & monthly All-Staff meetings

• • • Diversity Council
    • Staff Activities (i.e holiday party, employee recognition)
    • Regular updates to HRIS system home page (Birthdays, anniversaries, special notices, & monthly employee spotlight) & employee records, as necessary
    • Create and maintain regular internal communications across the organization using a variety of mediums and methods

• Lead and manage our Center on Halsted Volunteer and Internship Program. This includes the support and supervision of Volunteers & Interns assigned to various departments across the organization, including:

• • • Ensuring effective recruitment and onboarding of new volunteers & interns, including orientations, training, and background checks
    • Support volunteer & internship assignments across our organization
    • Effectively maintain records and data about volunteers & interns
    • Utilize Volgistics or other software solutions for effective management of volunteers

• Support outreach and engagement efforts and foster and maintain community partnerships in furtherance of Center on Halsted’s mission and priorities
• Serve as project-manager for non-Development related events including supporting community partners and departments in planning and executing Center events and programs
• Other duties as assigned

Skills/Qualifications

• 5+ years of related professional experience
• Outstanding computer competence, including proficiency with Microsoft Office (MS Word, Excel, etc.), and online research skills
• Excellent verbal and written communication skills ; ability to work comfortably and effectively with donors, volunteers, staff and diverse community groups
• Outstanding ethics, discretion, and judgment; ability to adhere to professional standards and follow established procedures
• Highly organized and detail oriented
• Strong event and project management experience
• Excellent time management skills
• Ability to work with creativity and resourcesfulness approach
• Ability to think independently, anticipate consequences and trends, and incorporate knowledge into your work
• Ability to multi-task, work independently and prioritize tasks
• Experience with LGBTQ+ communities and values; commitment to the mission of Center on Halsted
• Bilingual skills (Spanish / English) desirable, but not required