Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in October 2025 and is a growing team of three focused on building a strong culture and delivering great service to our customers. Before becoming an agent, I spent five years as a State Farm team member, which gave me valuable hands-on experience and a clear vision for the kind of office I wanted to create.

I attended the University of Arkansas and am a big Razorbacks football fan. I’m married with a son, and most of my family lives nearby, so staying connected to the community is important to me. We stay involved locally by participating in back-to-school events each July and August, and we have plans to expand our community involvement even more as we grow.

Our team enjoys extra PTO opportunities, a full one-hour lunch break, team outings, free coffee and water, free snacks, licensing reimbursement, and a strong focus on work-life balance.

We’ve built a great team culture that’s supportive, persistent, and caring. We’re looking for someone with a strong work ethic who is efficient, self-aware, and competitive, while still showing empathy for others. If you’re looking for a positive environment where you can grow with a new and motivated team, this could be a great place to build your career.

ROLE DESCRIPTION:
Chandler Tolbert - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.