Senior Manager, Real Estate Services

Job Description

Job Description

Description:

Position Summary

The individual in this role will lead and manage a designated client, overseeing all aspects of a medical office building portfolio that includes multiple properties. Responsibilities encompass strategic planning, operational management, and ensuring optimal performance across the portfolio. The Senior Real Estate Manager will collaborate with stakeholders to enhance client relationships and drive portfolio success.

Essential Duties and Responsibilities

• Develop and maintain positive relationships with tenants.
• Lead building management staff in a manner that results in high tenant satisfaction and retention.
• Anticipate and respond to property owner’s needs and concerns.
• Perform regular inspections of the property. Recommend and direct alterations, maintenance and reconditioning of the property as required.
• Develop, manage, and understand the annual operating budgets, forecasts, monthly performance reports, variance analyses, occupancy and other reports for each property, as required by owner.
• Oversee the collection of rent, payment of expenses, compliance with lease terms and preparation of all required legal notices. Recommend and coordinate legal action as necessary.
• Oversee and approve the calculation of special billings.
• Develop and manage the property-marketing plan including but not limited to tenant relations, community outreach, and advertising to maintain building occupancy.
• Perform leasing sales calls, conduct meetings with prospective tenants (during normal hours and after hours) and negotiating lease provisions.
• Procure and manage vendor service contracts. Ensure proper contract performance, as well as timely review and payment of vendor invoices.
• Lead annual building management staff performance reviews. Help guide and direct future career development.
• Lead and manage tenant improvement construction including developing design documents with tenant and architect, identifying appropriate general contracts, conducting a bid evaluation process and supervising the project.
• Oversee and manage tenant move-in and move-out process.
• Oversee and manage the preventive maintenance programs.
• Provide leadership and support to building management team.
• Develop, review and maintain life safety programs for each property.
• Develop and oversee the planning, budgeting and implementation of capital expenditures needs.
• Conduct and maintain positive relationships with industry, government and vendor representatives as necessary in the successful management of the property.
• Oversight of at least one direct report

Knowledge, Skills, and Abilities

• Ability to comprehend, analyze and interpret complex business documents and contracts.
• Ability to comprehend, analyze and interpret lease and other real estate documents.
• Ability to forecast and prepare budgets.
• Ability to lead, manage and motivate others.
• Ability to respond to sensitive issues, complex inquires or complaints from clients, co-workers, supervisor and management.
• Ability to make effective presentations to a client, prospective client, or internal staff.
• Ability to multi-task and consistently meet deadlines.
• Ability to work independently and in a team environment.
• Ability to manage design, construction, and other professionals on tenant improvement and capital projects.
• Ability to negotiate effectively and respectfully.

Minimum Qualifications

• Bachelors’ degree (B.A.) from a four-year college or university; or ten years related experience
• Active Virginia Salesperson’s license is required. If individual does not have a valid Real Estate license, it must be procured within four (4) months of hire date.
• Must have reliable transportation and hold a valid driver’s license.
• Successfully pass a criminal and credit background check.