Shift Lead

Shift Leader – Plaza Midwood As a Shift Leader at our Plaza Midwood store located at 1401 Central Ave, you will be the captain of our bakery day or night, ensuring a smooth and productive shift. You will predict business flow, build orders, suggestively sell, bake, and interact with customers while maintaining a fun and productive environment for the team. Shift Leader Perks Flexible part-time work schedules Pay-on-Demand – get paid daily for total shift earnings from the day before Paid vacation and sick time off Interactive training & mentorship Pet insurance for your furry loved ones Job stability with a rapidly growing and reputable company Achievable growth and promotion opportunities Fun, exciting team environment Employee discount and free cookies with every shift Key Responsibilities Provide incredible customer service and quality products to guests throughout their experience within our bakeries Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team Support and work alongside the Cookie Crew Provide a safe, clean, working environment for guests and staff and adhere to safe food handling practices Manage cash handling and deposits Desired Skills / Experience At least 1 year of working experience in a customer service focused role Point of Sale systems experience Outstanding communication, time management, and people skills Outgoing, friendly, and patient demeanor Detail focused and results-oriented Ability to lead by example and motivate others Ability to lift up to 40 lbs. Legally eligible to work in the United States Must be 18 years or older to be employed #J-18808-Ljbffr