SOW Analyst

Job Description

Our client is a trusted IT infrastructure and managed services provider serving enterprise customers worldwide. Based out of New York City, they are looking to hire an SOW Analyst on a Contract to hire basis.

Required Skills & Experience

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• Exceptional attention to detail and a consistent ability to identify discrepancies across requests, SOW language, pricing, approvals, and opportunity records.
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• Strong verbal and written communication skills, including the ability to provide concise status updates, ask effective clarifying questions, document decisions, and coordinate across multiple stakeholder groups.
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• Demonstrated ownership and personal accountability, with the judgment and persistence to coordinate opportunities from intake through approval and booking.
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• Ability to produce clear, professional, customer-ready documentation.
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• Ability to manage time, prioritize effectively, and stay organized in a fast-moving environment.
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• Demonstrated responsiveness and follow-through in a fast-moving, collaborative environment (e.g., timely chat, email, and workflow communication).
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• Demonstrated professionalism in both remote and in-office settings, including being prepared, on time, and respectful of shared schedules.
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• Ability to balance speed with accuracy while managing multiple requests simultaneously.
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• Solid working knowledge of Microsoft Word and Excel, including comfort reviewing calculations and structured pricing tables.
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• Ability to validate cost, pricing, and margin assumptions.
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• Ability to work independently while staying aligned with a distributed team and maintaining clear communication with teammates and management.
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• Familiarity with IT services, technical concepts, or professional services delivery (formal experience not required).
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• Note: Direct SOW, proposal, pricing, or contract experience is helpful but not required. We are willing to train the right candidate with the right mindset and aptitude.
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Nice to Have (But Not Required)

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• Exposure to Salesforce or similar CRM tools.
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• Experience with pricing models, margin analysis, rate cards, or services costing.
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• Experience with technical writing, proposal writing, or business documentation.
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• Prior experience supporting Sales, Consulting, PMO, or Finance teams.
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• Experience reviewing, coordinating, or supporting contracts or other commercial agreements.
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Daily Responsibilities

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• Serving as the central coordination point for assigned opportunities from initial request through booking, ensuring requirements, owners, dependencies, approvals, and next steps are clearly documented and communicated.
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• Partnering with Sales and Solution Specialists to clarify customer requirements and ensure scope alignment before drafting SOWs.
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• Providing proactive, timely status updates to stakeholders; confirming receipt of requests; clarifying incomplete or conflicting inputs; and following up consistently so opportunities do not stall.
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• Managing multiple SOW requests simultaneously, tracking status across Salesforce, SharePoint dashboards, Teams chats, and ScopeStack.
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• Creating customer-ready, legally compliant SOWs using approved templates and standardized language, while tailoring content to each engagement.
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• Validating cost, pricing, and margin assumptions by reviewing Level of Effort, rate cards, pricing sheets, and billing tables for accuracy and internal compliance.
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• Adjusting pricing, margin, or billing structures as required based on governance rules, deal strategy, scope changes, or feedback from Sales, Solutions, PMO, or Finance.
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• Coordinating reviews and approvals across technical, sales, PMO, legal, and finance stakeholders, including expedited and high-urgency requests.
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• Supporting changes in scope by assessing downstream delivery, financial, and margin impacts and working with Solutions and PMO to keep engagements viable and profitable.
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• Converting and integrating third-party and subcontractor SOWs so costs, deliverables, and commercial terms align with the overall engagement.
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• Maintaining accurate opportunity records and performing detailed quality checks across systems, documents, pricing, approvals, and booking requirements before each handoff.
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• Flagging pricing, margin, compliance, or risk issues early and escalating thoughtfully when needed.
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• Taking responsibility for assigned work through completion by anticipating gaps, driving actions to closure, and escalating blockers or risks with the appropriate context and urgency.
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• Communicating priorities, deadlines, workload needs, and changing requirements within the SOW Operations team so work can be completed on time through collaboration, shared visibility, and mutual support.
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You will receive the following benefits:

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• Medical Insurance - Four medical plans to choose from for you and your family
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• Dental & Orthodontia Benefits
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• Vision Benefits
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• Health Savings Account (HSA)
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• Health and Dependent Care Flexible Spending Accounts
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• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
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• Hospital Indemnity Insurance
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• 401(k)
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• Paid Sick Time Leave
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• Legal and Identity Protection Plans
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• Pre-tax Commuter Benefit
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• 529 College Saver Plan
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Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.