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Head of Omnichannel Customer Journey & Experience

JPMorgan Chase & Co.

JPMorgan Chase & Co. is looking for an Executive Director of Customer Journey Experience in Wilmington, Delaware. This role involves driving customer-centric journey planning and developing omnichannel marketing strategies. Candidates should have a Bachelor’s degree and over ten years of experience in customer journey strategy, along with strong skills in communication and stakeholder management. Applicants must be authorized to work in the US without sponsorship. #J-18808-Ljbffr JPMorgan Chase & Co.

Vacancy posted 1 day ago
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