Assistant Loan Administration Manager

Job Description

Job Description

Position Summary:

Contributes to the performance of high-quality service provided to our loan customers by assisting with the management of the day-to-day servicing and operations to ensure the efficient and accurate maintenance of all commercial, SBA, consumer, and residential mortgage loan portfolios. Ensures the work is performed in compliance with bank policies and procedures, as well as regulatory requirements and standards.

Essential Functions

• Assist with new loan boarding, modifications and conversions of commercial, SBA and consumer lending loans.
• Assist with loan advances, disbursements, and payment processing.
• Assist with the lien release function within loan operations.
• Assist in developing and implementing departmental goals that align with the bank's overall strategy and vision.
• Supports the Loan Administration Manager overseeing the day-to-day activities and workload of the loan operations team.
• Lead, guide and support employees in their career growth and development in a collaborative team-oriented environment.
• Identify and implement process improvements, automation, and technology enhancements.
• Maintain customer centric approach to ensure borrowers receive excellent service and support.
• Handle escalated customer issues and work to resolve promptly.
• Implement policies, procedures, and systems involving daily operations and member service functions to maintain compliance with all regulations.
• Assists with audits, compliance reviews and independent loan reviews to ensure a satisfactory rating.
• Monitor and enforce timely and accurate production of department reports, schedules and related data.
• Ensure all internal controls are followed and critical reviews are completed in a timely manner.
• Other duties as assigned

Education and Experience

• Bachelor's degree in business, accounting, or parallel career experience.
• 3 – 5 years' experience in a financial institution.
• Broad experience with lending and loan servicing functions of the bank.
• 3 – 5 years' experience of loan products and services.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, gender identity, national origin, protected veteran status or disability.

This job description is not an employment agreement or contract, implied or otherwise. Unity Bank maintains "at will" employment.

This document describes the position currently available. It is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Unity Bank reserves the right to modify duties or job descriptions at any time. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise balance the workload.

Unity Bank is committed to the principles of equal employment opportunity and prohibits discrimination in hiring, promotion and terms and conditions of employment on the basis of race, creed, color, national origin/nationality, ancestry, religion/religious practices or observances, age, sex, gender identity or expression, affectional or sexual orientation, marital status, civil union status, domestic partnership status, disability or perceived disability, atypical hereditary cellular or blood trait, genetic information, and status as a veteran or disabled veteran of, or liability for service in, the Armed Forces of the United States.

Unity Bank commits to making reasonable accommodation to the known physical or mental limitations of qualified individuals with disabilities and qualified disabled veterans provided the individual is able to perform the essential functions of the job , unless such accommodation would impose an undue hardship upon Unity Bank. A qualified employee or job applicant with a disability may request a reasonable accommodation by contacting Unity Bank's human resources department.