Manager of Accounts Payable

Manager, Accounts Payable (AP)

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

The Manager, Accounts Payable (AP) leads all daily, weekly, monthly, and annual functions of the Accounts Payable team, as well as the Travel & Entertainment (T&E) program (including corporate card administration and check disbursements). The Manager, Accounts Payable (AP) leads the AP team in executing high-accuracy payment processing, corporate card administration, and vendor disbursements across daily, periodic, and year-end close cycles. This position is responsible for streamlining AP operations, leveraging technology improvements, and enforcing internal controls and compliance.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Items marked with an asterisk are essential functions of this position):

• Manage the AP disbursement team handling vendor payments (check, ACH, and electronic payment solutions). Manage the AP team in executing multi-channel vendor disbursements (ACH, wire, check, and virtual cards) while maintaining payment accuracy and schedule integrity.
• Oversee corporate credit card administration, charge tracking, and employee expense reporting through the T&E system.
• Serve as an escalation point for vendor relations, maintain strong cross-departmental partnerships, and resolve high-priority internal customer requests.
• Identify, recommend, and implement workflow optimizations, automation strategies, and internal control enhancements to drive operational efficiency.
• Act as the subject matter expert (SME) for AP processes during future system modernizations and enterprise technology migrations.
• Serve as the primary point of contact and subject matter expert for all Accounts Payable inquiries.
• Leverage advanced spreadsheet capabilities (e.g., complex formulas, pivot tables, data modeling, automated reconciliation) to analyze AP metrics, identify trends, and streamline audit compliance.
• Maintain comprehensive, up-to-date SOPs, policies, and internal control documentation for all accounts payable workflows.
• Oversee regulatory compliance across all AP functions, including 1099 tax reporting, sales and use tax validation, and state/federal regulatory filings.
• Recruit, onboard, train, and mentor AP staff to foster continuous professional growth and maintain a high standard of accuracy.
• Evaluate team performance, establish operational KPIs, manage workloads, and address performance issues constructively.

Qualifications:

• Minimum of 10 years of related experience.
• Minimum of 5 years of supervisory experience.
• 18 years of age or older.
• Skilled in Google Workspace and Microsoft Office applications, including Excel and Word.
• Proficient working with details on a daily basis for prolonged periods of time.
• Must have a valid Driver's License
• Bachelor's degree - Accounting, Business Administration

Knowledge, Skills, and Abilities:

• Industry Experience - Hospitality
• Pre-Employment Certifications - Accounts Payable Manager (APM), Certified Accounts Payable Professional (CAPP)
• Prior hands-on experience managing end-to-end accounts payable processing within the Workday Financials ecosystem.

Job Demands:

While performing the duties of this job, the employee is required to:

• Reaching Forward Occasional (<33%)
• Lifting Occasional (<33%) (lbs maximum weight)
• Finger Dexterity Frequent (34-66%)
• Hand/Eye Coordination Frequent (34-66%)
• Bending Occasional (<33%)
• Sitting Constant (>67%)
• This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).
• This job regularly requires verbal communication of detailed information to others either by phone or in person.
• Substantial movements (motions) of the wrists, hands, and/or fingers (Repetitive motion).

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.