Dental Insurance/Treatment Coordinator

Job Description

Job Description

POSITION SUMMARY

We are seeking a experienced Dental Insurance/Treatment Coordinator to connect and build trust with patients. Review pretreatment estimates, explain balances, and collect payments. This person also assists with financial planning, is familiar with working with 3-party financing, insurance verification, batch claims, post payments, handle insurance claims that have been rejected, and scheduling patients based on planned treatment

ABOUT

Our Dental office is a caring, team-oriented private practice dedicated to providing exceptional patient care. We pride ourselves on being a digital and paperless operation, utilizing the latest technologies to make our work efficient and effective. We are passionate about creating a environment where our team members can grow, reach their full potential. 

JOB DUTIES

Insurance coordinator: will accurately prepare, submit, and tracking insurance claims, reviewing EOBs, posting payments and adjustments, and maintaining precise financial records. The coordinator follows up on unpaid claims and patient balances, resubmits or appeals denied claims when needed, and clearly explains insurance benefits and financial options to patients. They also collaborate with clinical and front office staff to ensure accurate coding and billing, while providing regular updates to management on insurance collections and outstanding claims

Treatment coordinator: Manage the scheduling of patient appointments to maximize the dentist’s time and reduce patient wait times
Build and maintain strong relationships with patients by providing empathetic support, answering their questions, and addressing any concerns
Utilize the practice’s digital tools and paperless systems to improve accuracy in patient records, streamline workflow, and ensure timely and effective communication with patients and the dental team
Clear communication and ensuring that all team members are aligned on patient care plans and treatment schedules
update knowledge of dental procedures, insurance policies, and financial options, applying this expertise to enhance the quality of patient care and improve operational efficiency
Ensure all patient records, treatment plans, and financial details are meticulously documented and updated

KEY COMPETENCIES

Ability to communicate clearly, and professionally both verbally and in writing.
Demonstrated commitment to understanding and meeting the needs of customers.
Strong ability to work collaboratively with internal teams to align efforts and achieve common goals.
Understanding of dental insurance processes, third-party financing options, and financial planning to assist patients with their financial responsibilities and payment arrangements.
Competency in using digital and paperless systems, dental software, and other relevant technologies to manage patient records, appointments, and treatment plans

COMPENSATION 

Hourly competitive pay, $25.00+DOE 

BENEFITS

• Health insurance
• Bonus structure 
• PTO/Sick pay 

HOURS 

Monday-Thursday 8am-5pm

If you are energetic, willing to learn, and seeking a position with room for advancement, send your resume to  View email address on ziprecruiter.com
We look forward to your application!

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