Public Sector Operations Control Manager - Vice President

Join our Public Sector Operations team, where you’ll help drive a culture of risk awareness and operational excellence. We value your expertise in controls and your passion for continuous improvement. Together, we create a safer, more resilient environment for our clients and colleagues. As a Vice President, Control Manager in Public Sector Operations, you own the control environment, ensuring risks are identified, assessed, and mitigated. You partner with Operations leadership to enhance control effectiveness and audit readiness. Your work matters because it protects our business, supports regulatory compliance, and fosters a culture of accountability. You’ll be the primary point of contact for internal audit, compliance testing, and regulatory engagement preparation within scope. Finance & Business Management (F&BM) is committed to supporting your growth and impact. Job Responsibilities Lead the end-to-end control environment for Public Sector Operations Identify, assess, and mitigate operational risks Drive disciplined execution of the control framework, including issue management and risk assessments Monitor control performance through deep dives and thematic reviews Own the issue management process, including triage, root-cause analysis, and remediation tracking Manage operational risk events and near-misses, ensuring timely reporting and lessons learned Partner with business teams to embed controls into process design and change initiatives Support audit and regulatory readiness by maintaining documentation and orchestrating responses Identify opportunities for automation, standardization, and simplification to improve reliability Serve as the primary first‑line control contact for internal audit, compliance testing, and regulatory engagement Travel domestically up to 15% as required Required Qualifications, Capabilities, and Skills This role supports US Federal government contracts that require U.S. citizenship Minimum 8 years of experience in Control Management, Operational Risk, Audit, Compliance, or related roles Proven ability to design and assess control frameworks and lead issue remediation Strong communication skills with senior stakeholders Bachelor’s degree Preferred Qualifications, Capabilities, and Skills Experience in Public Sector and/or Operations Relevant certifications in risk, audit, or controls are beneficial Expertise in operational risk and control principles, including control design and audit readiness Excellent executive written and verbal communication; Strong time management and prioritization skills Ability to drive accountability without direct reporting lines Sound judgment and intellectual honesty Comfort constructively challenging stakeholders Security Clearance Requirement: A Government Security Clearance, including Public Trust clearance, will be required for this position. As a condition of employment, the selected candidate must successfully complete a comprehensive background screening to obtain the necessary clearance. There will be 3 separate government background checks run by the various agencies you would be supporting. This process includes, but is not limited to: Fingerprints Credit check Proof of U.S. Citizenship, Acceptable documents may include a U.S. passport, certificate of naturalization, or original/certified birth certificate. Verification of employment history Educational background Criminal record check Tax filing history (possibly) References Information on relatives including citizenship 7 Year Travel History 7 Year Residence History Government interview completion and favorable background investigation. Other relevant verifications as mandated by federal requirements Employment is contingent upon the candidate’s ability to meet all requirements for government security and Public Trust clearance. Following hire, failure to maintain this clearance may result in termination of employment. #J-18808-Ljbffr JPMorgan Chase & Co.