Mainline Technician at Volvo Troy

Mainline Technician at Volvo Troy

Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.

Diagnose cause of malfunction.

Complete all work according to the applicable safety requirements.

Road-test vehicles to ensure quality of repair work.

Accurately record time spent on repairs utilizing company time clocking procedures.

Document work performed on repair order and document test procedures/results.

Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as "special tools".

Return special tools to proper place.

Use shop supplies and materials in a practical and economical manner.

Maintain an organized and clean workspace, completing a stall cleaning every day.

Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced.

Complete all required training.

Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training.

Participate in and utilize technical training as assigned by management.

Review the technical bulletins and other publications as assigned by management.

Constructively communicate with other dealership personnel as required to satisfy customer needs.

Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.

Maintain personal grooming, hygiene, and uniform standards according to departmental policies. Clean gray work shirts, creased gray work trousers, shirts to be tucked in at all times. Belts worn on trousers to be of no buckle design to avoid scratching paint on customer's vehicles.

Arrive at work, take breaks, and depart work at the times designated by management.

Strong attention to detail

Sense of urgency

Excellent communication

Competency: Passed manufacturer training and can perform repairs in the following areas with no supervision:

Lube and Maintenance Services

Engine Repair

Automatic Transmission

Manual Drive Train Repair

Suspension/Steering Repair

Brake Repair

Electrical/Electrical Systems Repair

Hybrid/Alternative Fuels

Heating and A/C Repair

Engine Drivability Diagnosis and Repair (Optional)

Certification/Training:

Manufacturer certified in all areas listed above.

Minimum of 6 ASE certifications (Should be an ASE Master Technician)

Must either have appropriate smog license or state emissions certification (as applicable by state/city).

Customer Pay Proficiency Level: Greater than 115% Customer Pay Repairs

Automotive Technical Knowledge – Five plus years' experience preferred

Acceptable driving record and a valid driver's license in your state of residence

We offer best in class industry benefits:

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.