Account Manager

Company Name Tube Supply Title of Position Account Manager Position Type Full-Time; Non-Remote Location Ft. Worth, TX Description of Responsibilities Serve as the primary contact for assigned accounts, addressing inquiries, resolving issues, and ensuring high levels of customer satisfaction Drive sales growth by understanding customer needs, proposing tailored solutions, and promoting Tube Supply’s products and services Oversee order processing from initiation to delivery, including managing inventory levels, tracking shipments, and troubleshooting any issues that arise Collaborate with internal departments such as Supply Chain, Operations, and Quality to ensure inventory availability and service delivery Visit customer sites to align with business needs Develop annual business plans for assigned accounts, collaborating with management for appropriate alignment and integration of company goals Approve MTR’s to customer specifications Obtain quotes from vendors, manage relationships and ensure timely response and service quality Assist management and Quality Control with customer Non-Conformances (NCRs) Maintain accurate records of sales, orders, and customer interactions Provide regular updates regarding account performance and market trends Adhere to all HSE, QMS, and corporate policies Required Skills and Experience Minimum 2 years of experience in Sales or Sales Support role Minimum 2 years of experience with reading and understanding Mill Test reports and Customer Specifications High level communication, computer, and document processing skills Excellent critical thinking ability High level attention to detail Able to plan, prioritize, and multi-task #J-18808-Ljbffr