Field Office Manager

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

Under general direction, provides administrative leadership for a large-sized field office. Ensures services are delivered in compliance with laws, policies, and procedures governing the Disability Insurance Program.  Emphasizes program integrity and proper duration control. Oversees all personnel actions to ensure appropriate staffing levels, capacity building and open communication. Understands and effectively administers the field office budget. Uses analysis and data-gathering tools in decision-making processes.  Maintains a marketing program that includes educating and partnering with program customers. Complies with all system security, internal control, and employee safety requirements. Acts as a coach and role model to members of the management team and to all staff. Supports the Branch and Department vision, mission, values, and goals.

Position located at 1190 Palmyrita Ave, Riverside, CA, 92507.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click  here to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at  .

Please only submit ONE application.  Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.

• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.

• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678.  This page is for examination use only.

• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment

If selected for hire , you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

The Disability Insurance Program Manager III is a Departmental Promotional exam for EDD employees only. The next administration of the Disability Insurance Program Manager III exam is tentatively scheduled for May 2027.

For more information about the State hiring process,  click here . To watch tutorials on how to apply for a State job,  click here .

Benefits

Benefit information can be found on the CalHR website,  , and the CalPERS website,  .

Statement of Qualifications Requirements

A  Statement of Qualifications (SOQ) is Required . The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing.  The SOQ is not a resume or cover letter.

Applicants must submit an SOQ that is no more than two pages in length, typed in 12-point Arial font, with margins of at least one inch. Applicants must include their first and last name at the top of each page.

The SOQ must be a narrative discussion, not a bulleted summary, addressing the prompts below. Applicants should describe how their education, training, experience, and skills relate to the duties and requirements of the Disability Insurance Program Manager III position.

Cover letters and resumes do not take the place of the SOQ. Applicants who fail to submit both a completed SOQ and STD. 678 (State Application) will not be considered.

1. Briefly describe your background, experience, and education related to staff and leadership development you have performed that makes you the best qualified candidate for this position.
2. Please describe specific examples from your experience where you successfully managed multiple competing priorities while leading and supporting your team. In your response, explain the challenges you faced, the actions you took to organize and direct the work, and the results of your efforts

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is Required.  Please see “Statement of Qualifications Requirements” section for more information about the SOQ.