Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Representative

iPostal1

Job Description

Job Description

We’re iPostal1 and we’re in growth mode!

This is an exciting time to join our team. Headquartered in Rockland County, N.Y., we are an established, cutting-edge leader in the digital mailbox industry. Our customer base is quickly growing and we’re looking for confident, upbeat, personable Customer Service professionals to support that growth in our Anchorage, Alaska location.

To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you!

* Please note this is an in-office role. Remote work is not available. There will be a two-week, paid training which starts on Day 1.

Responsibilities:

  • Answer inbound calls from customers in a prompt and professional manner

  • Identify the type of assistance needed

  • Ascertain level of assistance needed to resolve inquiry and escalate when appropriate

  • Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients

  • Manage customer expectations

  • Actively engage customers in on-line chat context

  • Additional duties as assigned and deemed appropriate per level including but not limited to handling escalations, team supervision, analytics and reporting

Requirements :

  • Active listening skills

  • Results oriented

  • Strong work ethic

  • Excellent verbal and written communication skills

  • Previous experience in a customer service-oriented role

iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.

Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Anchorage, AK vacancy
  •  ...Customer Service Representative We are seeking a friendly, detail-oriented Customer Service Representative (CSR) to serve as the first point of contact for our patients, caregivers, referral sources, and commercial customers. In this role, you'll handle customer inquiries... 
    Suggested
    Work at office

    Procare Home Medical

    Anchorage, AK
    3 days ago
  •  ...Customer Service Representative CUSTOMER SERVICE REPRESENTATIVE Reports to: Service Manager Status: Regular, Full-Time, Non-Exempt Location: Anchorage, AK or Fairbanks, AK EEO Category: Sales Worker JOB SUMMARY: The Customer Sales Representative (CSR) is the first... 
    Suggested
    Full time
    Work at office

    Aleut Corp

    Anchorage, AK
    4 hours ago
  •  ...Customer Service Representative Customer Service Representatives (CSR) are responsible for receiving requests for quotations, orders, and lead-times from customers. CSR's prepare quotations on standard and non-standard items, write orders, and relay pertinent quote... 
    Suggested

    Motion & Flow Control Products

    Anchorage, AK
    2 days ago
  • $750 per week

     ...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative... 
    Suggested
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Anchorage, AK
    2 days ago
  •  ...Remote work opportunities   What you'll do at Cascade: Serve the American Dream Through Attainable Home Ownership. The Customer Service Specialist is responsible for providing exceptional service to mortgage lending customers through both verbal and written... 
    Suggested
    Remote work

    GrabJobs

    Anchorage, AK
    1 day ago
  •  ...Job Description Job Description Customer Service Representative – Join the ProCare Home Medical Team! Make a Difference Every Day. Build a Career That Matters. At ProCare Home Medical, we're growing—and we're looking for an enthusiastic, detail-oriented Customer... 
    Work at office
    Work from home

    Procare Home Medical

    Anchorage, AK
    22 days ago
  • $20 per hour

     ...Job Description Job Description UMV – Customer Service Representative Starting Pay: $20/hour + bonuses + commissions UMV is a private, employee-owned company contracted with the Alaska DMV to process vehicle related transactions and identification services. Our... 
    Hourly pay
    Full time
    Summer work
    Work at office

    UMV - Express DMV Solutions

    Anchorage, AK
    18 days ago
  • $21 per hour

     ...Alaska Waste is looking to hire a Customer Service Representative in Anchorage, AK! Be the Voice That Connects Our Community to Exceptional Service Location: Anchorage, Alaska Schedule: Monday–Friday | 8 AM – 5 PM (No late nights!) Pay: Starting at $21.00 per... 
    Hourly pay
    Full time
    Temporary work
    Work at office
    Remote work
    Monday to Friday
    Flexible hours

    Waste Connections

    Anchorage, AK
    2 days ago
  •  ...of increase based on performance and tenure Job Description This position is responsible for providing excellent customer service and satisfaction by ensuring phone, email, or fax orders are imputed accurately and timely, customer inquires are responded to... 
    Full time
    Work at office
    Flexible hours

    Charlie's Produce

    Anchorage, AK
    19 days ago
  •  ...processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure... 

    Hillside Pet Clinic

    Anchorage, AK
    more than 2 months ago
  • Account Representative ISUMMARY:The Account Representative I is primarily responsible for building or expanding their book of business through...  ...-sized accounts to become large accounts. This role fosters customer satisfaction by maintaining customer contact and managing... 
    Work at office
    Night shift
    Weekend work

    Genuine Parts Company

    Anchorage, AK
    4 days ago
  •  ...We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience... 
    Remote work
    Flexible hours

    Viajemos Solas pero en Grupo

    Anchorage, AK
    more than 2 months ago
  • $18 - $20 per hour

    Call Center (Member Services Representative I - Member Services) Job Category : Contact Center Requisition Number : CALLC002632 Posted : May 28, 2026 Full-Time On-site Locations Showing 1 location Centerpoint Building Knoxville, TN 37932, USA Description This is... 
    Full time
    Work experience placement
    Local area
    Monday to Friday

    KTVAECU

    Anchorage, AK
    3 days ago
  • $15.66 - $17 per hour

     ...schedule Training & development Benefits/Perks Flexible Schedule Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. You must reside in Arizona to apply. In this role, you will communicate with customers to identify... 
    Hourly pay
    Remote work
    Flexible hours

    GrabJobs

    Anchorage, AK
    4 days ago
  •  ...Online Customer Service Representative Startup seeking dynamic, highly organized sales representative to interface with customers in an online commodities marketplace. The right applicant will have three or more years experience with telemarketing, online retail, online... 

    Buyanycoin

    Anchorage, AK
    3 days ago
  • Job Posting City: Anchorage State: Alaska Hospital Name: Hillside Pet Clinic Job Type: Support Staff National Veterinary Association

    National Veterinary Association

    Anchorage, AK
    3 days ago
  •  ...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Customer Service Representative Full Time Sales Anchorage, AK, US 10 days ago Requisition ID: 1877 About Us Inlet Petroleum Company was founded in 19... 
    Full time
    Work at office

    Inlet Energy LLC

    Anchorage, AK
    4 days ago
  •  ...Job Description Job Description TeleSales Representative - Remote About Us InsuraTec Services Group is seeking driven and passionate individuals to join...  ...and providing tailored insurance solutions. Customer Support: Deliver exceptional service by assisting... 
    Remote job
    Flexible hours

    InsuraTec

    Anchorage, AK
    9 days ago
  •  ...We are currently hiring Remote Customer Service Representatives across Mexico to support growing US-based customer support operations. This is a fully remote position for experienced customer service professionals with strong English communication skills, previous US... 
    Hourly pay
    Weekly pay
    Currently hiring
    Work at office
    Remote work

    GrabJobs

    Anchorage, AK
    22 hours ago
  •  ...JOB SUMMARY The Customer Service Representative is responsible for the receipt of new cases and ensuring proper system drafting and setup. The CSR is also responsible for taking direction and facilitating the case assignment/scheduling process. Dane Street’s success relies... 
    Temporary work
    Remote work
    Work from home

    GrabJobs

    Anchorage, AK
    2 days ago
  • $18 per hour

     ...The GREAT STATE TEAM is seeking Remote Bilingual Health Care Customer Service Representatives to join our fast-growing teams! As a Bilingual Health Care Customer Service Representative , you will be handling inbound and outbound calls in a high-tech environment, resolving... 
    Work at office
    Remote work
    Monday to Friday
    Flexible hours
    Shift work
    Afternoon shift

    GrabJobs

    Anchorage, AK
    1 day ago
  •  ...Join Our Team MV Transportation is seeking a dependable, customer-focused Customer Service Representative (CSR) to join our team in Anchorage, Alaska. The Customer Service Representative is responsible for providing exceptional customer service while supporting the... 
    Work at office
    Local area

    MV Transportation

    Anchorage, AK
    1 day ago
  • $40k - $70k

     ...Job Title: Remote Customer Service Representative – Hotel Bookings About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We’re committed to delivering excellent customer service and helping... 
    Remote work
    Flexible hours

    GrabJobs

    Anchorage, AK
    3 days ago
  • $22 per hour

     ...Description Job Description AKHIRE is currently recruiting for the following position: ………………………………………………………… Customer Service Representative / Administrative Assistant Location - Anchorage, AK Full-time temp to hire permanent Shift: Mon - Fri, 1... 
    Hourly pay
    Permanent employment
    Full time
    Temporary work
    Work at office
    Shift work

    AKHIRE, INC

    Anchorage, AK
    6 days ago
  •  ...reliable, and eager to be part of a close-knit group where good culture genuinely matters. ROLE DESCRIPTION: As a Customer Service Representative with the Heather Andrus Agency, you will generate the kind of exceptional client experiences that reinforce the growth... 
    Work at office
    Flexible hours

    Heather Andrus - State Farm Agent

    Anchorage, AK
    1 day ago
  •  ...Ready to Launch Your Career? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun... 
    For contractors
    Work at office

    Andrew Sayer - State Farm Agent

    Anchorage, AK
    5 days ago
  • $50 - $58 per hour

     ...Position Summary: We are seeking an experienced Aircraft Maintenance B-1 Engineer (AME) to serve as the on-site Customer Service Representative (CSR) for one of our airline customers. In this dual role position, the AME-CSR will be responsible for performing and... 
    Hourly pay
    Full time
    Relocation
    Flexible hours
    Night shift

    Excellent Wingman

    Anchorage, AK
    more than 2 months ago
  •  ...Customer Representative Anchorage, Alaska, United States As a Travel Customer Representative, you will play a key role in supporting our...  ...that every interaction reflects our commitment to exceptional service. Key Responsibilities Respond promptly and... 
    Immediate start
    Remote work
    Flexible hours

    Archer Travel Group

    Anchorage, AK
    4 hours ago
  • Job Description Job Description Benefits: Bonus based on performance Paid time off Signing bonus
    Relocation package

    Andrew Sayer - State Farm Agent

    Anchorage, AK
    3 days ago
  •  ...Customer Service / Lot Attendant Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive... 
    Start working today
    Local area

    U-Haul

    Anchorage, AK
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!