Receptionist/Cashier

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.


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Department of Consumer Affairs Recruitment Survey


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Under the general supervision of the Supervisor I (Licensing Manager) of the Dental Hygiene Board of California (DHBC), the Office Technician (Typing) OT (T) is responsible for reception, cashiering, and maintaining accurate records and data for the Board.


The OT (T) must be able to type a minimum of 40 WPM (words per minute) from ordinary manuscript or printed or typewritten material.


You will find additional information about the job in the Duty Statement .

Working Conditions


Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.


Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.


The position requires the incumbent to work in-office, Monday - Friday, 8:00 AM - 5:00 PM in a climate-controlled suite. The incumbent works in an office with artificial light and temperature control. The ability to use a computer is essential.


The DHBC Headquarters is located near the Arden Fair Mall and the Royal Oaks Light Rail Station. Our office features a secure building with on-site and provides plenty of FREE PARKING for employees.


Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• OFFICE TECHNICIAN (TYPING)

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-525984


Position #(s):
641-110-1139-XXI
641-110-1139-XXX

Working Title:
Receptionist/Cashier


Classification:
OFFICE TECHNICIAN (TYPING) $3,829.00 - $4,794.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.


# of Positions:
Multiple


Work Location:
Sacramento County


Telework:
In Office


Job Type:
Permanent, Full Time


Facility:
Dental Hygiene Board of California


Department Information
The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA educates consumers and protects professionals from unfair competition by unlicensed practitioners.


DCA is a unique and dynamic department consisting of 36 different boards, bureaus, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. DCA has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees.


The Dental Hygiene Board of California (DHBC) is under the oversight of the Department of Consumer Affairs and is the only stand-alone dental hygiene governing body in the United States whose primary function is consumer protection. The DHBC is looking for a motivated, efficient, knowledgeable, and reliable individual to review and analyze complaints received by the Board and issues citations to those dental hygienist who have violated the Dental Practice Act. The DHBC oversees over 37,000 dental hygiene licensees and has programs in licensing, enforcement, dental hygiene education programs, and administration.


DHBC Website: Dental Hygiene Board of California


Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Criminal Offender Record Information: Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA's (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program materials at all times.



Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/6/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).


How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:


Address for Mailing Application Packages


You may submit your application and any applicable or required documents to:


Department of Consumer Affairs
Office of Human Resources
Attn: Recruitment Technician JC-525984 WS
1625 North Market Blvd., Suite N-321


Sacramento , CA 95834


Address for Drop-Off Application Packages


You may drop off your application and any applicable or required documents at:


Department of Consumer Affairs
Office of Human Resources
Recruitment Technician JC-525984 WS
1625 North Market Blvd., Suite N-321


Sacramento , CA 95834
The drop off location may be non-operational on weekends and holidays. 08:00 AM - 05:00 PM.
08:00 AM - 05:00 PM


Required Application Package Documents


The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.


Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:


Are you self-motivated, see the value in detail, and enjoy collaborating with others? If you are, we would like to get to know more about you. We seek a talented individual who is highly motivated, has excellent communication skills and wants to join a diverse, hard-working team. If your experience includes a background in public service, review and implementation of statutes and regulations, and utilizing various forms of communication to provide effective customer service, this may be a position you will enjoy. This position provides a great opportunity to learn about and be a part of the dynamic DHBC team and learn about the dental hygiene profession. The Board's mission and goals are:


OUR MISSION
To protect the public and consumers by meeting the oral health needs of all Californians through equitable regulation, enforcement, and dental hygiene educational oversight.


VISION
Access to high quality oral health care for all Californians.


VALUES
Accessibility, Collaboration, Communication, Diversity, Equity, and Inclusion, Integrity, Public Service, and Transparency.


Benefits Benefit information can be found on the CalHR website and the CalPERS website.



Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Crystal Yuyama
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Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
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California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


STATEMENT OF QUALIFICATION REQUIREMENTS
A Statement of Qualifications (SOQ) is a narrative description of how an applicant's education, experience, knowledge, skills and abilities meet the qualifications for this position.


The SOQ must be a minimum of one page and a no more than two pages, single spaced, using 12- point Arial font and 1" margins. Each page must include your name and Job Control # in the header. Resumes, letters, and other materials will not be considered as responses to the SOQ. Failure to follow directions WILL disqualify you from an interview.


A response to each question listed below MUST be numbered and answered separately.


1. Describe your experience providing administrative/reception/clerical support and customer service in a professional setting. How did you ensure accuracy and timeliness in handling inquiries and documents?


2. Explain your experience preparing and editing documents, performing data entry, and maintaining records. What tools or methods did you use to ensure compliance and accessibility?


3. Describe your experience working independently, including how you maintain productivity and accuracy in your work product.


Filing Instructions
If you are using education to meet the minimum qualifications, as specified in the classification specification ( please include a copy of your degree or unofficial transcripts with your application package. Please be aware that if you are selected for the position, you will be required to submit official sealed transcripts.


Using the online application system as specified in the announcement is the preferred method for applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.


Do not include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.


Applicants who wish to submit hard copy applications shall use the most current version of the State application (STD. 678).


Applicants who fail to submit the most current version of the STD. 678 may be disqualified.
Multiple positions may become available.


Electronic Submission:
Application and any applicable required documents may be submitted electronically through CalCareers account. The application packages must be received electronically by 11:59 p.m. on the final filing date as state on the job vacancy announcement.


U.S Postal Service Mail:
Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.


Hand Delivery:
Application and any applicable required documents may be hand delivered by 5:00 p.m. on the final filing date as stated on the job vacancy announcement. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted for any reason. Do not submit applications to the California Department of Human Resources (CalHR). Drop off location may be non-operational on weekends and holidays.


Please note the CalCareer system will not allow you to make changes to your application information once it is submitted. If you have updates to your online application after you have submitted it, please contact View email address on click.appcast.io. For all other questions, regarding your CalHR CalCareer account, you may contact the CalCareer unit at View phone number on click.appcast.io.


Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.