Front Desk Receptionist (Medical/Dental)

Advantage Health is always looking for qualified, patient focused candidates that want to make a difference in the communities we serve.

WHAT WE OFFER

Competitive Wages 403B Retirement Savings Free Life Insurance Free Short Term and Long Term Disability Holiday Pay Continuing Medical Education Allowance for Clinicians Free Malpractice Insurance Employee Assistance Program National Health Service Corps Loan Repayment Program Public Service Loan Forgiveness Position: Front Desk Receptionist (Medical/Dental) Location: Warren, MI Job Id: 259-2020 # of Openings: 1 Salary range start - $17-$20 per hour

OVERVIEW

Under direction, responsible for performing a variety of medical/dental front office administrative tasks essential for managing the business aspects of the practice.

DUTIES, FUNCTIONS AND RESPONSIBILITIES

Answers telephone to schedule appointments, provide information, and take messages, screen and forward calls. Schedules appointments, in accordance with dental/medical office policies and procedures. Assists patients filling out forms for initial intake data as well as yearly updates. Enters billing and collection data into the computer, verifying the insurance and obtaining authorization as needed. Retrieves charts and other patient information as required. Files lab reports, forms and other documents in the patients’ dental/medical record in accordance with standard format. Sets up new dental/medical charts and accounts as needed. Enters provider schedules and makes changes as necessary, in the practice management system. Performs all front office, medical record room, or billing office activities as required. Performs other related duties as required. Verify insurance enrollment and procedural eligibility Submit prior authorizations for procedures as needed

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of the principles and processes for providing good customer service. Knowledge regarding laws related to HIPAA, patient and employer confidentiality. Excellent computer skills and familiarity with Microsoft Office and dental /medical practice management/billing software. Detail oriented with excellent organizational skills. Skill in communicating effectively with the public and other employees. Graduation from an accredited technical school or three years progressively responsible experience in a medical/dental office setting. Excellent interpersonal, oral and written communication skills. Formal computer training or equivalent work experience. PHYSICAL REQUIREMENTS (in accordance with ADA) Must be able to hear and speak clearly in order to communicate information to clients and staff. Must be able to have vision adequate to read documents, a computer screen, registration forms and other clinic documents. Manual dexterity; the ability to lift at least 20 pounds; and the ability to sit or stand for extended periods.

OTHER REQUIREMENTS

Understands dental/medical terminology and anatomy. Understands insurance and patient billing and reimbursement. Must provide own vehicle for local travel. May be required to travel to other sites for shift coverage. Mon, Tue, Thu, and Fri from 8:00 AM – 5:00 PM; Wed from 10:00 AM – 7:00 PM #J-18808-Ljbffr Advantage Health Centers