Salesforce Tech Lead: Service Cloud & Customer Care
Brooksource
A leading technology consultancy in Charlotte is seeking an innovative Technical Lead to enhance their Customer Care Platform. The successful candidate will manage Salesforce implementations, lead development teams, and modernize customer care capabilities. They should possess expert-level experience with Salesforce products, solid integration skills, and relevant certifications. The role emphasizes collaboration across business, UX, and backend teams to deliver exceptional user experiences across multiple channels. #J-18808-Ljbffr Brooksource
- ...Manager, Security Access Service Edge - U.S. E Join to... ...Us? As the world’s leading vendor of Cyber Security... ...by meeting our customers’ real-time needs and providing... ..., or SASE solutions. Salesforce experience - an... ...Salesforce Nonprofit Cloud Solutions Architect -...CloudSalesforceFull time
$160k - $190k
...Slalom's expertise to every engagement. We also nurture strong partnerships with over 300 leading technology providers, including Amazon Web Services, Google Cloud, Microsoft, Salesforce, and Tableau. The Account Leader is in charge of Financial Services accounts in the...CloudSalesforceTemporary workLocal area$132.5k - $302.4k
...Description We Are: Accenture’s Salesforce practice, and we live to... ...in all 12 industries and clouds. We use tech like Lightning, Einstein,... ...relationships with customers. And we are always learning... ...Functional Patient Services Delivery Lead within the Life Sciences...CloudSalesforceWork experience placementLive inWork at officeLocal area- ...Description Palmetto is a leading clean tech company on a mission... ...products, and services that drive real environmental... ...cost efficiency, and customer experience. This... ...improvements within Salesforce and related platforms... ..., Salesforce Service Cloud, Field Service, or...CloudSalesforceFor contractorsLocal area
- ...J oin Capgemini as a Financial Services Digital Customer Experience Strategy Leade r, where you will spearhead the... ...operations with modern digital, cloud, data, and AI platforms. Translate... ...strategic relationships with Salesforce, Microsoft, Adobe, Pega, and key...CloudSalesforceWork at officeRemote workHome officeFlexible hours
- ...help thousands of field service fleets solve real... ...Linxup delivers class-leading reliability, flexibility... ...and coaching to ensure customers get the most out of their... ...Experience working with Salesforce.com or similar CRM Familiarity with cloud based software services...CloudSalesforceFull timeWork at officeFlexible hours
$167.03k - $226.69k
Overview Job Title: Salesforce Marketing Cloud Principal Consultant Tax Term: W2... ...Workforce Solutions and IT Services to diverse clients across various... ...of data architecture, customer mastering, compliance, and... ...Salesforce Marketing Cloud. Lead conversations on preference...CloudSalesforceContract work- ...position is responsible for leading a team of data analysts.... ...delivers data driven, integrated customer and banker experiences... ..., digital, sales and service, CX, CRM, Data Cloud, and personalization. The... ..., connecting with data in Salesforce, Data Cloud, and Databricks...CloudSalesforce
- ...Salesforce Developer Location: Charlotte, North Carolina (Hybrid schedule) Pay: 6... ...programs of high complexity. Build custom business applications and solutions by... ...comprehensive Salesforce solutions for Sales Cloud, Service Cloud, and Communities. Perform code...CloudSalesforceContract workWork experience placementWork at office
- Morris Group, Inc., located in Charlotte, NC, is seeking a Customer Service Manager to lead their Customer Service/Parts team. This pivotal role... ...high technical skills, and proficiency in CRM systems like Salesforce. Employees benefit from a competitive salary,...Salesforce
- ...Job Description As a Customer Success Manager (CSM) at... ...deeply integrate Strategy's cloud‑native architecture,... ...Success Act as the lead technical advisor for your... ...experience with cloud‑native services (microservices,... ...success tools such as Salesforce, Gainsight, or equivalent...CloudSalesforceWork at office
$69.8k - $104.7k
...and qualify prospective customers across highly regulated... ...prospecting, inbound lead qualification, account... ...CRM platforms such as Salesforce. ~ Strong organizational... ...of your employment with Cloud Software Group and the... ...marital status, military service, protected veteran...CloudSalesforceLocal areaRemote work- ...ecosystem of devices and cloud software. Like our... ...connect with candor and care, seeking out diverse perspectives from our customers, communities and each other... ...and ensure effective service delivery to accounts... ...management experience using Salesforce (preferred) or similar...CloudSalesforceNight shift3 days per week
- ...Senior Salesforce Developer Location: Charlotte, NC - Hybrid (3 days per week) Duration: Long Term Visa: Any Experience... ...(LWC), and Visualforce Experience with Salesforce Sales Cloud and Service Cloud Excellent problem-solving and communication skills...CloudSalesforce3 days per week
- ...communication skills Experience with cloud services a plus (Azure specifically)... ...Qualifications Integrating CRM's like Salesforce or MS Dynamics. Cloud computing (Azure... ...hands on development, a core developer. A lead engineer on the team is responsible for...CloudSalesforceNight shiftWeekend work
- ...ecosystem of devices and cloud software. Like our... ...connect with candor and care, seeking out diverse perspectives from our customers, communities and each other... ...and ensure effective service delivery to accounts... ...management experience using Salesforce (preferred) or similar...CloudSalesforceNight shift3 days per week
- ...cybersecurity companies. Our cloud-native Data Security... ...cloud environments. Customers use Varonis to... ...Varonis' products and services to current and net-new... ...experience preferred. ~ Salesforce and Microsoft Outlook... ...makers within the targeted leads. Present and sell...CloudSalesforceLocal areaWorldwide
$2,500 per month
...and delivering consultative service, you will help clients achieve... ...negotiating contracts and presenting customer‑centric solutions Serve as a... ...ability selling data, voice, cloud or video solutions and... ...Microsoft Word, Excel and PowerPoint Salesforce proficiency Aptitude for...CloudSalesforceContract workWork at officeLocal areaVisa sponsorship$30 per hour
Customer Support & Experience - AI Training Prolific is not just another player in the... ...cutting‑edge AI models using real service expertise. If you have the necessary experience... ...Tools: proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk....CloudSalesforceHourly payWork from homeFlexible hours$40k - $45k
...Our client helps service companies, transportation... ...(SaaS) platform, customers can unlock a range... ...and inbound lead conversion. The BDR... ...sales with an amazing tech company, we want... ...activities using Salesforce (CRM) to build a... ...Familiarity with cloud based software services...CloudSalesforceWork at officeRemote workMonday to Friday$104k - $183k
...organizations create better customer experiences through AI... ...more personalized service, improve operational... ...Success delivers impact by leading high-visibility... ...relationships within a SaaS or cloud-based environment ~... ...with tools such as Salesforce, Gainsight, and Excel...CloudSalesforceWork from homeWorldwideFlexible hours$30 - $34 per hour
...Compensation $30-$34 Job Overview – Customer Service Specialist – JO#34350 As a Customer Service Specialist, you’ll be the key link between... ...three years, ideally the past five years. Proficient in Salesforce and Microsoft Office (Excel required). Strong attention to detail...SalesforceWork at office- ...trillion IRA market with cloud-based, fully digital... ...partner executives, leads complex operational engagements... ...Define and track customized success metrics for... ...Experience in financial services, fintech, banking, or... ...CRM systems (e.g., Salesforce) Prior experience in...CloudSalesforce
- ...digital estate from network to cloud to email. Breakthrough... ...filed. Darktrace's platform and services are supported by over 2,400 employees... ...out to potential new customers, pitching Darktrace as a solution... ...sales tools and features (Salesforce, Salesloft, Zoominfo, LinkedIn...CloudSalesforceWork at officeRemote work
- ...• 7+ years of hands-on Salesforce development experience • Strong... ...Experience with Salesforce Sales Cloud and Service Cloud • Proven experience... ...technical expertise in custom development, integrations, and... ...technical designs • Lead development of workflows, automation...CloudSalesforceFor contractors
$40.01 per hour
Overview Join to apply for the Concierge, Customer Success Team role at Coinbase . At... ...role focuses on delivering world-class service to our valued customers as part of a... ...products Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect Work location and...CloudSalesforceHourly payFull timeWork at officeFlexible hoursShift workNight shift$116.5k - $169k
...listen to each other and customers in meaningful ways.... ...in every relationship, lead with curiosity,... ...platforms such as SAP, Salesforce, and SuccessFactors, leveraging... ...experience with cloud-native integration architectures... ...capabilities, cloud services, and AI-driven...CloudSalesforceFull time- ...estate from network to cloud to email.... ...Darktrace's platform and services are supported by... ...a career in tech sales. As part... ...with prospective customers, introduce Darktrace's industry-leading cyber security solutions... ...tools and features (Salesforce, Salesloft,...CloudSalesforceWork at officeImmediate startRemote work
- ...marketing, e-commerce, sales, service, and pricing strategies.... ...dashboards, and a Customer 360 platform that enhances... ...and analytics solutions. Lead Customer Data Platform (CDP... ...interoperability across platforms (Salesforce.com, SAP Commerce Cloud, etc.) and Databricks....CloudSalesforce
- ...is a huge plus! Description : Sr. Salesforce Developer Our client is seeking an... ...class integration platform to interconnect cloud and enterprise data. These solutions are... ...Solution Design, and Development using Service-Oriented Architecture (SOA) • Solid...CloudSalesforce
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