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Salesforce Tech Lead: Service Cloud & Customer Care

Brooksource

A leading technology consultancy in Charlotte is seeking an innovative Technical Lead to enhance their Customer Care Platform. The successful candidate will manage Salesforce implementations, lead development teams, and modernize customer care capabilities. They should possess expert-level experience with Salesforce products, solid integration skills, and relevant certifications. The role emphasizes collaboration across business, UX, and backend teams to deliver exceptional user experiences across multiple channels. #J-18808-Ljbffr Brooksource

Vacancy posted 2 days ago
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