Application Support Analyst

Responsible for systems support and setup of clients and customers in Opportune and client-hosted systems. Duties & Responsibilities: Provide support for BOLO, OpenInvoice, EnergyLink, M-Files, and AutoMate as needed Monitor help desk requests for system support Maintain user and client menus in BOLO in accordance with SOC1 compliance Assist departments with uploads and system errors Build queries as requested by clients and employees Assist with resolving errors in systems Contact software vendors and submit case requests for items not resolved by internal analysts Review accounting processing issues for resolution Interface with clients and customers on special projects Assist on new client set ups and data conversions Other duties as assigned Qualifications: Bachelor's degree required, preferably in MIS/Computer Science, or Accounting Must be self-directed and work with minimal supervision Must be able to follow schedules and meet deadlines on special projects Excellent oral and written skills Ability to use computer systems and software to achieve maximum use of resources Experience with BOLO, Quorum ODA, OGsys, or related Upstream ERP systems Experience with Forta Automate, Microsoft Power AutoMate, M-Files Ability to converse with clients in a professional and understanding manner Must be able to multi-task in a priority shifting environment Understanding of Accounting systems and database architecture Exceptional skills in Excel or equivalent software used in data analysis and conversion projects Flexibility, multi-tasking, problem-solving, time management, and organization skills required Location: Opportune LP- 10777 Clay Road, Suite 100 Houston, TX 77041 Opportune LP offers a competitive salary and a comprehensive benefits package. #J-18808-Ljbffr Opportune