Junior IT Escalation & Incident Coordinator
$70k - $97.4kASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company is hiring a Junior Escalation Manager in Indianapolis, Indiana. The role focuses on coordinating escalated IT incidents and ensuring proper routing to resolver groups. Ideal candidates should have a Bachelor’s degree in IT or similar fields and 0-3 years of relevant experience. Responsibilities include validating priorities, monitoring service-level targets, and documenting escalation cases. The role demands strong problem-solving and communication skills under federal compliance. Compensation ranges from $70,000 to $97,400. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
Vacancy posted 3 days ago
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