Customer Specialist

About us Established in 1983 in a small Sanibel Island boutique filled with artfully stylish pieces, Chico’s has evolved to inspire accomplished women to embrace and express their individuality through effortless chic and unique styles. We’re dedicated to making women feel confident and beautiful. Build your career with a team that empowers you. About the role As a Customer Specialist, your focus is creating consistently exceptional experiences and lasting relationships with customers. This role delivers a welcoming, customer-centered environment that reflects Chico's culture of hospitality. You will demonstrate excellent communication skills, be collaborative, engaging, and take initiative. The impact you can have In this role, you'll have the opportunity to: Initiate authentic conversations with customers to understand their needs and provide personalized service. Partner with the team to deliver a customer-centered experience that reflects Chico's culture of hospitality. Share your knowledge of Chico's products and services with customers to outfit and inspire them. Cultivate long-term customer relationships through proactive outreach about new products, promotions, and in-store events. Create a seamless omnichannel experience by utilizing available tools. Contribute to overall store performance by staying accountable to personal goals. Contribute to a positive work environment by embracing teamwork and collaboration. Build connections with the local community through events, outreach, and initiatives that expand Chico's presence. You'll bring to the role Passion for our brand, fashion, and empowering confidence. Must be at least 18 years old. Retail or sales experience preferred. Flexible availability — including nights, weekends, and holidays. Excellent customer service and active listening skills. Ability to build strong customer and peer relationships. Team player mindset with a high level of ownership and initiative. Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds. Benefits Optional medical, dental, and vision insurance 401(k) plan Merchandise discounts plus eligibility for discounts at our sister brands Professional development and opportunities for advancement across our brands Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location Store 0483-Centennial Place-Chico's-Granger, IN 46530 Position Type Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact View email address on click.appcast.io. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation. KnitWell Group KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good. To reduce potential fraud, we remind all applicants It won’t cost you money to apply for a job with us. Our brands will never ask for money – that includes a wire transfer or a credit card. There will be no charge for equipment, background checks or other expenses in submitting a job application with us. We will never ask for your bank account information as part of the interview process. Your bank account information should only be entered during the onboarding process after you are hired to set up direct deposit of wages. Interviews will be conducted in-person or through a secure video call, using a teleconference application that uses email addresses only (not telephone numbers). Watch closely for email addresses with misspelled or “spoofed” company names in communications during the interview process. Examples of suspicious addresses include “View email address on click.appcast.io” instead of “View email address on click.appcast.io,” and misspelled company names like “View email address on click.appcast.io” or “View email address on click.appcast.io.” If you do apply to our Brands through an official job board site rather than using our official website ( report suspicious communication immediately to the site or platform used to submit your job application (such as an official job board site). If you have any questions or are not sure if you’ve applied to our Brands, please reach out to View email address on click.appcast.io to confirm. If you believe you may be a victim of a scam, please contact your local law enforcement. #J-18808-Ljbffr Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.