Credit Collection Specialists

Credit Collection Specialists

CMMS - Houston, TX 77004

Overview

Position Type Full Time Job Shift Day Education Level High School Travel Percentage None Category Accounting

Description

Job title - Credit Collection Specialist

Reports to - Director of Credit

Classification - Non-Exempt

Schedule - Monday Friday, 7:30 AM 4:30 PM / 40 hours a week

Summary/Objective

The Credit Collection Specialist position is responsible for providing research, analysis, and clerical support and performing collection duties for a defined portfolio of accounts.

Essential Functions

• Participate in onboarding large projects.
• Review contractual documents and project information for account set up, preliminary notice and billing requirements.
• Follow up on acceptance and approval of billing to customer.
• Communicate any disputes or items needing resolution to Project Management Team for resolution.
• Follow up with Project Management Team on disputed or unapproved billings.
• Request and follow up on payment status from Accounts Payable and document account.
• Monitor, maintain and document collection activity for assigned accounts.
• Prepare dispute and open accounts receivable reporting for assigned accounts.
• Manage and communicate securitization deadlines for all invoices and projects.
• Secure receivables through bond and lien rights as requested/required.
• Execute legal documents associated with bond and lien right payments.
• Work with Project Management Team on project close-out documents.
• Partner with Credit Team to maintain credit limits for new and existing accounts.
• Work with Cash Application Team for all cash application exceptions or queries related to portfolio.
• Maintain high level of professionalism in verbal and written communications.

Competencies

• Strong computer skills
• Communication proficiency
• Customer/Client focus
• High degree of professionalism
• Decision-making, problem-solving, and analytical skills
• Organizational, multi-tasking, and prioritizing skills under high pressure situations
• Proficient in Excel (vlookup, pivot tables etc.)
• In depth knowledge of Construction, Contractual Chains, Construction Billing Processes, Lien Waivers and Securitization Requirements.
• Capability to work independently and as a Team
• Bilingual in English/Spanish languages is a plus
• Must be very detail oriented and manage time wisely
• Strong Research and problem-solving skills.

Supervisory Responsibility

The Credit Collection Specialist position does not have any direct supervisory responsibilities.

Working conditions

Work Environment

This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets, and fax machines etc.

Physical Demands

This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 7:30 am-4:30 pm. The employee must work 40 hours each week to maintain full-time status.

Qualifications

Education and Experience

• Minimum 5 years' as Collections Specialist preferred but not required
• Bachelor's Degree preferred but not required
• High School diploma required

Wholesale Electric Supply Company of Houston Inc.