Associate Clinical Billing Specialist

Associate Clinical Billing Specialist

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Closing Date: 11/21/2026

Type of Position:

Clerical

Job Type:

Regular

Work Shift:

Day Shift (United States of America)

Sponsorship Available: No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Department:

FIN | CORE CCBO PB Cash Control

Summary of Job Duties:

**Remote requirements include 90 days on site training; up to 2 days per week on-site thereafter.** This position is responsible for working assigned work queues while following related policies and procedures. Under general supervision, the Associate Clinical Billing Specialist will complete responsibilities in Cash Posting, Cash Control, Credit, and Data Entry/Scanning. The Associate Clinical Billing Specialist is responsible for timely and accurate posting of payments and adjustments to all patient accounts from multiple sources and will interpret the explanation of benefits (EOB) and transfer balances to the secondary insurance or patient liability. This position will scan and index all supporting documentation for manually posted payments; perform in depth research on payments and/or adjustments resulting in a credit balance or undistributed funds. This position is accountable for daily balancing and tracking of cash and adjustment posting, and will balance summary activity in the patient accounting system, reconcile unapplied cash accounts, and post denial information; research missing payments with payers or clearinghouse to ensure all monies are claimed and posted; review credits on insurance and patient accounts to determine whether refunds are required. The Associate Clinical Billing specialist must be detail oriented and possess basic mathematical skills, above average communication skills, and exceptional attention to detail.

Qualifications:

Associate's degree, or High School diploma/GED plus two (2) years of experience in a healthcare revenue cycle-related or bookkeeping function required.

Knowledge, Skills & Abilities:

• Must be familiar with Microsoft Windows.
• Ability to accurately read, analyze, and interpret contract documents for all payers to determine reimbursement; analyze credit balance.

Responsibilities:

• Identify credit balance accounts through system reports and online work lists/work queues.
• Receive requests for refunds; research accounts for potential refund and adjust contractual allowances as needed.
• Collect documentation and complete analysis to determine whether a refund is appropriate; process refunds in a timely manner.
• Research patient's account history and apply patient overpayment to any outstanding patient balance (s).
• Attach supporting documentation upon receipt of processed refunds, prepare for distribution, and balance to the patient accounting system and the accounts payable system.
• Review and resolve undistributed payments.
• Follow up on unpaid claims; verify patient demographics, insurance information/eligibility, non-coding charge information, and update accounts.
• Maintain working knowledge of payer groups and most current billing practices and regulations.
• Run eligibility on patients, verify insurance, and request outside records.
• Post payments and adjustments to accounts in the patient accounting system.
• Interpret EOBs and transfer remaining patient and secondary insurance liability to appropriate accounts.
• Translate payor denial codes to UAMS standard denial codes and enter on patient account.
• Balance all payments and transactions on a daily basis; research unidentified cash and post.
• Report overpayments or refunds when identified during the payment posting process.
• Resolve undistributed payments; research payments, transfer funds, and post adjustments.
• Distribute payments within the patient accounting system and research payments received.
• Investigate recoupments, interest payments, and miscellaneous payments.
• Claim payments, complete Records of Deposit, and split funds to balance with other departments, reconciling bank reports, EFTs, insurance checks, personal payments, and Point of Service payments.
• Prepare batches for manual payment posting and ensure all money is accounted for and allocated.
• Research payments and interact with insurance carriers and other agencies
• Work effectively in a team environment, coordinating workflow and supporting a productive and efficient environment.
• Demonstrate integrity and critical thinking skills and actively contribute to the success of the organization.
• Attends insurance carrierprovided training as needed.
• Performs other duties and responsibilities as needed.

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact View email address on click.appcast.io for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Feeling, Grasping, Hearing, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Talking

Frequent Physical Activity:

Lifting, Standing, Walking

Occasional Physical Activity:

Crouching, Pulling, Pushing

Benefits Eligible: