Shift Lead / Team Member

Job Overview

Responsibilities

• Prepare and serve quality sodas, specialty drinks, and other menu items according to recipes and quality standards
• Follow required opening procedures to ensure store is ready to operate
• Provide friendly, upbeat, and welcoming customer service
• Take customer orders accurately and process cash, credit, and mobile payments
• Maintain a clean, organized, and sanitary work environment
• Restock cups, syrups, ice, ingredients, and other supplies as needed
• Follow food safety, sanitation, and company procedures
• Operate soda machines, blenders, POS systems, and other shop equipment safely
• Work efficiently during busy periods while maintaining accuracy and quality
• Assist with opening and closing duties, including cleaning and stocking
• Work collaboratively with team members to create a positive customer experience
• Address customer questions or concerns professionally and promptly
• Support additional shop duties as assigned
• Handle cash drawer assignments and cash drops

Skills

• Friendly, positive, and outgoing personality
• Excellent customer service and communication skills
• Reliable and dependable with a strong work ethic
• Ability to work well in a fast-paced team environment
• Strong attention to detail and accuracy
• Ability to multitask and prioritize during busy shifts
• Comfortable handling cash and using a point-of-sale (POS) system
• Willingness to learn drink recipes, procedures, and equipment
• Ability to maintain cleanliness and follow food-safety standards
• Professional and positive attitude
• Previous food service, retail, or customer service experience is a plus, but not required
• Must be able to stand for extended periods and perform routine lifting, stocking, and cleaning duties
• Ability to Clean and maintain a safe and up to code work place

Morning Availabilty is preferred.