Emergency Services Coordinator

Job Description and Duties

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

The State Operations Center (SOC), Emergency Services Coordinator (ESC) will provide overall support to the Cal OES IST Operations Section team, which is utilized to respond to emergencies and disasters within California. Under the direction of the SOC Operations Chief, Program Manager I (PM I), this position performs a wide variety of operational tasks such as mission coordination, coordination with other members of the Operations Section (Law, Fire & Rescue, Regional Coordinator, Recovery, Victim Services, etc.) and may serve as primary or secondary support for a Task Force. Serves as an Operations Section Liaison between Cal OES and other internal and external stakeholders during steady state and when disasters, emergencies or events occur.

This position may be responsible for sensitive and confidential matters and requires the use of tact and sound judgment that recognizes the best interests of the State and Cal OES.

The incumbent is expected to be professional; courteous; establish and maintain cooperative working relationships with staff, local, State, and Federal officials, and representatives of other organizations; provide timely responses to internal/external customers; follow through on commitments; and to solicit and consider internal/external customer input when completing work assignments.

The assigned ESC is expected to prepare complete and comprehensive reports and provide recommendations; communicate and write effectively; reason logically; analyze problems and situations accurately and be empowered to take effective action(s).

You will find additional information about the job in the .

Working Conditions

In Office: This position supports and manages the day-to-day business operations for Cal OES which is handled in an office location. This is not considered a hybrid telework position.

DMV Pull Program: Participation in the DMV Pull Program is required. The position(s) require(s) a valid Driver’s License (DL). You must answer the questions addressing your DL on your application. Ensure you provide your DL number, class, expiration date, and any endorsements and/or restrictions.

Conflict of Interest (COI): This position is designated under the Conflict of Interest Code and is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

Special Requirements

Application Package Requirements

To have your application considered for this job opportunity:

• List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
• List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
• Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
• You must complete the “DUTIES PERFORMED” on the State Application ( do not note “see attached resume” in this section ). Failure to comply and your application is considered incomplete.
• SROA and Surplus are encouraged to apply and must submit a copy of their letter.
• Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.

If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.

NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.

**A candidate pool may be established for subsequent vacancies.**

**All hires may be subject to a criminal background check.**

**We encourage applicants to apply electronically.**

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Familiarity with the Incident Command System Structure
• Excellent communication and problem-solving skills
• Possess strong written and verbal communication skills as well as strong computer skills using MS Office Suite (Word, Excel, Access, etc), organizational skills, and problem-solving skills
• Flexibility and adaptation to perform under pressure, while focused on mission critical deadlines
• Strong organizational skills with the ability to manage multiple projects effectively and meet tight deadlines
• Be reliable, dependable, accountable and able to function in a fast-paced, changing environment
• Have the ability to respond to and solve sensitive and/or complex issues with confidentiality, discretion and tact
• Have the ability to work with a variety of people and organizations in a professional and courteous manner

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

• Free Parking
• On-site Gym and Locker room
• Electric Carport
• Excellent CalPERS state pension plan
• 401(k) and 457(b) Plans
• Flexible Schedules
• Generous paid time off
• Health, dental & vision insurance for the employee or the employee's family
• Investment in careers development
• Located near many local eateries, financial institutions, and the Light Rail Station

Statement of Qualifications

All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ may disqualify an applicant from consideration.

A resume in lieu of the SOQ responses and a standard or generic SOQ may disqualify an applicant from consideration.

Please review the Duty Statement and the Desirable Qualifications.

SOQ FORMAT INSTRUCTIONS:

• The SOQ shall be no more than one page, single-sided, single-spaced in 12-point Arial font.

PLEASE ANSWER THE FOLLOWING:

1. Please discuss your reasons for wanting to join the Cal OES Team and your ability to work on multiple projects simultaneously. Include your background and experience that qualify you for this role.

2. When given an assignment with a deadline, discuss the steps you would take to make sure you complete the assignment on time.

For assistance in uploading documents, including the SOQ, you may want to consider watching the following video from CalHR's Training Catalog:  Upload SOQ to your Application Package

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Please refer to the Statement of Qualifications (SOQ) section at the bottom of this job bulletin for the filing instructions and the SOQ Question(s). Applications submitted without the SOQ may not be considered.