Site Coordinator, MSE

Site Coordinator, Multi-Site Employee (MSE)$22.00 - $23.00 per hourAccountable for daily operations of solo-person site. Responsible for performing the contracted office services including, but not limited to: Copy services, Courier Services, Managed Print services, Hospitality, Imaging and Mail services.During low activity periods at their primary site location, when needed and/or when available, a SOSS.MSE will assist MS leadership by supplementing onsite personnel at other various customer locations performing a wide range of duties requiring a versatile skill set. These duties will support various locations for various reasons that may include but not limited to, vacation, absences, training, or implementations throughout the assigned geographic operational area.Job Duties and ResponsibilitiesResponsible for daily operations of a mail room, copy center, or scanning facility includingoperating office equipment such as: PC, Copiers, Multifunction Devices, Imaging & MailEquipmentMay be responsible for: Courier Services, Reception Services, Switchboard Operations,Shipping & Receiving, Delivering and Processing of MailCommunicates with the customer as needed.Responsible for effective implementation and management of RICOH Service ExcellenceProgramsUnderstands how to operate the required equipment/software efficiently to achieve Service Based Offerings (SBOs)/service level Agreements (SLAs)Achieves profitability in the area of cost of goods by effectively utilizing company materials andsupplies.May maintain daily routine functions to include creating/completing work orders, contractormonitoring, inspections, reporting facility related issues, lending support as required.May include interaction with contracted vendors, facility management and occupants.May be responsible for office-supply inventory re-ordering.May be responsible for Conference room coordination and A/V equipment resourcemanagement.Maintains positive internal working relationships with all department employees bycommunicating in a professional manner.Collects and provides data to assigned leadership and customer. May include completingmonthly reports to Business Relationship Manager (BRM) with support from assigned leadership.Ensures financial responsibilities are met.Performs other duties as assignedQualifications (Education, Experience, and Certifications)High school or GED is required1+ years of experience in a related field (B2B and/or technical)Previous 1+ year Customer facing work experience requiredDemonstrated knowledge and understanding of technologyKnowledge, Skills And AbilitiesTactical thought processingAbility to present to a small groupModerate Problem-Solving SkillsBasic Customer Service skillsBasic Technical aptitudeBasic Written and Verbal Communication skillRoutinely may be asked to report to an alternate site on any given day which could result in walking, driving or other modes of transportation to that alternate site and longer commute time that exceeds scheduled shift.Working Conditions, MENTAL AND PHYSICAL DEMANDSTypically, an office environment with adequate lighting and ventilation, and a normal range oftemperature and noise levelWork assignments are diversified. Interpret, comprehend and apply complex material, data andinstruction – prepare, provide and convey diversified informationSome physical effort required. Work may be sedentary, but does require walking, standing,bending, reaching, lifting, or carrying objects that could weigh up to 50 lbs. (e.g., papers, books,files and small parts, etc.).Moderate dexterity – regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.Local car travel may be required when supporting alternate sites.While most assignment hours are 8-5 Monday through Friday, schedule flexibility is required.The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.About UsCome Create at Ricoh:If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.Invest in Yourself:At Ricoh, you can:Choose from a broad selection of medical, dental, life, and disability insurance options.Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.Augment your education with team member tuition assistance programs.Enjoy paid vacation time and paid holidays annuallyTap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.Job InfoJob Identification 8784Job Category Digital Services & DeliveryDegree Level High School GraduateJob Schedule Full timeLocations Washington, DC, United StatesSalary Range $22.00 - $23.00Driving requirements Non-driverRelocation Option Relocation not availableSign-on Bonus No