Barista (Part time)

Barista

We are seeking an enthusiastic and customer-focused Barista to join our team. The Barista is responsible for delivering exceptional hospitality while preparing and serving high-quality coffee, tea, and specialty beverages. This role plays a key part in creating a welcoming caf experience by providing outstanding customer service, maintaining a clean and organized workspace, and ensuring consistent beverage quality. The ideal candidate has a passion for food, beverage, and hospitality and thrives in a fast-paced, guest-focused environment.

Responsibilities

• Prepare and serve high-quality coffee, espresso, tea, and specialty beverages according to company standards.
• Ensure consistency, quality, and presentation of all beverages served.
• Maintain a strong knowledge of menu offerings and provide recommendations to guests.
• Deliver exceptional customer service with a guest-first mindset.
• Create a warm, welcoming, and professional environment for guests.
• Anticipate guest needs and promptly address questions, concerns, and requests.
• Accurately describe menu items and assist guests with selections.
• Operate POS systems and process cash, credit card, and digital transactions accurately.
• Support daily caf operations to ensure efficient service and workflow.
• Collaborate with team members and management to achieve operational goals.
• Maintain cleanliness and organization of the caf, service areas, equipment, and dining spaces throughout each shift.
• Follow all food safety, sanitation, and NYC Department of Health regulations.
• Ensure workstations and guest-facing areas are clean, stocked, and presentation-ready at all times.
• Restock food, beverage, and caf supplies as directed by management.
• Assist with inventory counts, product rotation, and waste reduction efforts.
• Communicate inventory shortages or operational needs to management.
• Perform opening duties, including equipment setup, stocking, and preparing the caf for service.
• Complete closing duties, including cleaning, breakdown, restocking, and securing work areas.
• Ensure all opening and closing checklists are completed accurately and thoroughly.

Qualifications

• 12 years of hospitality experience in a customer-facing role.
• Minimum of 1 year of barista experience.
• Passion for coffee, food, beverage, and hospitality.
• Strong verbal communication skills with the ability to confidently describe menu items and engage with guests.
• Demonstrated commitment to providing outstanding customer service.
• Professional demeanor, polished appearance, and a warm, welcoming personality.
• Experience with restaurant POS systems; cash and credit card handling experience preferred.
• Strong organizational skills with attention to detail and the ability to multitask in a fast-paced environment.
• Dependable, punctual, and reliable.
• Positive attitude with a collaborative, team-oriented approach.
• Ability to anticipate guest needs and proactively provide solutions.
• Commitment to maintaining beverage quality, presentation standards, and operational excellence.
• Ability to keep the caf clean, organized, and fully stocked throughout the shift.
• Food Handler's Certificate preferred.

Physical Requirements

• Ability to stand and walk for extended periods of time.
• Ability to lift, carry, push, and pull up to 50 pounds.
• Ability to bend, stoop, reach, and perform repetitive motions throughout the shift.
• Ability to work in a fast-paced environment while maintaining attention to detail and service standards.

Location: New York, NY

Base salary: $23.00/hour

Benefits: Accrued Sick Time

Schedule: Part-time

You must be able to provide valid documentation that you are legally eligible to work in the United States.

Great Performances is an equal-opportunity employer. At Great Performances, we employ qualified individuals based solely on ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.