Guest Concierge- Scheduling/Reception
The Wright Center for Women's Health
The Wright Center for Women's Health Industry
Experienced
Job Family
Location: Naperville, IL
Compensation
For More Information
website: thewrightobgyn.com
email: ***email_hidden***
phone number: View phone number on workus.org
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Overview
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Receptionist
We are seeking a motivated and detail-oriented Guest Concierge (Receptionist/Scheduler) to support our personalized luxury OB/GYN practice.
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Training
While on-site training is provided, prior experience in scheduling, customer service, and healthcare administration is a strong advantage.
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Creative
This front-facing role is essential to creating an exceptional experience for our guests from the moment they arrive or call in.
Responsibilities
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Schedule
Schedule appointments in alignment with provider guidelines and availability.
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Management
Manage daily schedules regarding existing appointments and cancellations.
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Teamwork
Participate in weekly Level 10 meetings as part of our EOS structure.
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Quality Assurance
Ensure all required patient forms are completed in advance.
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Verify
Verify insurance benefits online prior to appointments.
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Communication
Provide timely, clear, and compassionate communication in person and over the phone.
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Collect
Collect diagnosis codes from patient symptom checklists.
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Maintenance
Waiting room maintenance.
Requirements
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Skills
Skills/Qualifications:.
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Grow
Willingness to learn and grow within an evolving, holistic healthcare setting.
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Teamwork
Comfortable working in a fast-paced, team-oriented environment.
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Organization
Excellent organizational skills and attention to detail.
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Experience
Prior experience in reception, scheduling, or customer service (preferably in healthcare).
48_Communication Created with Sketch.
Communication
Strong phone etiquette and verbal communication skills.
For More Information
website: thewrightobgyn.com
email: ***email_hidden***
phone number: View phone number on workus.org
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