Account Manager

At Vestacy, our mission is simple: transform houses into homes . Through an expanding portfolio of trusted Home Care brands including Air Wick®, Resolve,® Easy‑Off®, Woolite® , and more. We create products that help consumers care for the spaces that matter most. We’re on an exciting growth journey, focused on attracting new consumers and winning in new occasions through consumer‑led innovation , strong execution, and a thoughtful, responsible use of resources. Sustainability is an important part of how we think about growth—but equally important is how we work. We call our employees “Founders” because everyone plays a role in shaping what we build and how we win. We’re a lean, agile, and entrepreneurial organization where people have real ownership, make decisions quickly, and see the impact of their work. It’s an environment where motivated people can do some of the most meaningful work of their careers. Our Sales teams help to deliver Vestacy’s purpose by building shared success with our customers, making access to the highest quality brands possible in‑stores and online. Within Sales, we're focused on achieving outperformance across all our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have hundreds of salespeople across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development. About the role The Amazon Associate Key Account Manager will play a critical role in accelerating the growth of Vestacy's Amazon business across North America , spanning brands including Air Wick, Woolite, Resolve, Easy-Off, Rid-X, and Spray 'N Wash. This role is based in the US and will own the Canadian Amazon business, scaling learnings and best practices across the broader North American Customer (NAC) footprint. During an interim period, this individual will own both the US and Canadian Amazon businesses in full; following that transition, the role will shift to a Canada‑first mandate, with continued close collaboration on the US business. Throughout, this individual will lead customer strategy, commercial execution, and cross‑functional collaboration to deliver profitable growth while building a best‑in‑class partnership with Amazon. Playing a key leadership role within the Sales organization, this position will oversee the full customer lifecycle, developing strategic plans, executing joint business initiatives, and partnering across internal functions including daily collaboration with the Canada team to ensure alignment across Product, Price, Place, and Promotion (4P) to deliver outstanding business results. The role carries meaningful executional responsibility alongside strategy and planning, including hands on work such as directly editing Product Detail Pages (PDPs). Your responsibilities Own the Amazon business across Canada as a primary responsibility and the US when collaboration and scale is possible. Responsible for delivering revenue, profit, and market share objectives across the Canadian business. Collaborate daily with the Canada team to ensure 4P (Product, Price, Place, Promotion) alignment Build and manage strong relationships with Amazon Vendor Managers and cross‑functional Amazon teams. Develop and execute annual Joint Business Plans (JBPs), promotional strategies, and growth initiatives aligned to Vestacy's objectives. Deliver or exceed key commercial metrics including Net Revenue, Gross Margin, Operating Profit, Trade Investment, and Working Capital targets. Partner closely with Brand Marketing, Media, Supply Chain, Finance, Revenue Growth Management, Category Development, and Customer Marketing to ensure flawless execution of commercial plans. Lead annual planning, forecasting, demand planning alignment, and monthly business reviews. Identify opportunities to expand distribution, optimize assortment, improve digital shelf execution, and increase conversion across Amazon platforms. Analyze business performance using Amazon Vendor Central, syndicated data, digital shelf analytics, and internal reporting to identify risks and opportunities. Manage promotional investments and trade spend to maximize ROI while ensuring profitable growth. Lead customer negotiations related to annual terms, promotional funding, assortment, operational initiatives, and business development opportunities. Drive continuous improvement by identifying efficiencies, simplifying processes, and implementing scalable best practices. Collaborate with the Global Amazon team to leverage global initiatives while executing market‑specific strategies for North America. Serve as the primary commercial leader for Amazon internally, communicating business performance, risks, opportunities, and strategic priorities to senior leadership. Execute hands‑on, day‑to‑day content work when needed — including directly editing Product Detail Pages (PDPs) in addition to leading strategy and planning. The experience we’re looking for Entrepreneurial, growth‑oriented mindset with a bias toward action. Bachelor's degree required, MBA preferred. 3-5+ years of Ecommerce Account Management and /or National Account Management experience. Demonstrated success managing Amazon or another large omnichannel retailer. Strong understanding of Amazon Vendor Central, eCommerce fundamentals, retail media, digital shelf optimization, and promotional planning. Experience developing Joint Business Plans and leading complex customer negotiations. Strong commercial, financial, and analytical acumen with the ability to translate data into actionable insights. Proven ability to influence and collaborate across cross‑functional teams without direct authority. Experience managing P&L performance and delivering profitable growth. Excellent communication, presentation, and relationship‑building skills. Advanced proficiency in Microsoft Excel and PowerPoint; experience with Circana/Nielsen, Stackline, Profitero, Pacvue, or similar analytics platforms preferred. Must hold citizenship or visa status that allows travel to Canada. While customer meetings are almost entirely virtual, this individual is expected to be onsite in Canada roughly once per quarter Willingness to travel as business needs require. What we offer We believe great work deserves great rewards. That’s why we offer numerous local benefits and global benefits designed to help you grow and thrive, such as career mobility opportunities, a referral program, access to our online learning academy, mental wellbeing support, and short‑term bonus incentives. US pay transparency Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary range for this role is $105,000 - $131,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. Equality We believe the best teams are built like great homes: on strong foundations and room to grow. That’s why we hire for potential as well as experience. We’re committed to equal opportunity for all, regardless of age, ability, background, identity, or any other characteristic protected by law. Together, we create a space where everyone can thrive. #J-18808-Ljbffr