Office Operations Manager

Office Operations ManagerThe Operations Manager leads the day-to-day execution and continuous improvement of Finance and Human Resources operational center services for the College of Computational, Mathematical, and Physical Sciences. This position is responsible for ensuring efficient, accurate, and compliant delivery of financial transactions, student employment processes, payroll-related activities, and other administrative services that support the College's mission.Working collaboratively with the HR Manager and under the strategic direction of the Finance Business Partner, the Operations Manager translates college priorities into effective transactional operational processes and outcomes. The Operations Manager coordinates business processes across departments, partners with department business managers to promote consistent practices, provides training and operational guidance, and helps ensure compliance and accountability for financial and HR transactional operations throughout the College.The position supervises a team of student HR/Finance Operations Specialists, providing leadership, training, and oversight to ensure high-quality service delivery, operational consistency, and continuous process improvement across both functional areas. Through collaboration with college leadership and departmental business managers, the Operations Manager helps standardize processes, resolve operational challenges, and implement improvements that enhance efficiency, compliance, and service across one of the university's largest colleges.What you'll do in this position:Financial Operations & Fiscal ManagementReview and approve expense transactions, procurement requests, and purchasing card activity.Prepare budget adjustments, journal entries, and financial documents for review and submission.Monitor financial transactions across departments to identify compliance risks, operational gaps, and opportunities for standardization.Serve as the primary resource for department business managers on financial transactions, procedures, and university policies.HR Operations & Employment AdministrationOversee student employment operations, including hiring, onboarding, contracts, payroll, and position management.Process personnel actions, including contractor payments, honorariums, bonuses, scholarships, fellowships, temporary workers, REUs, and Talmage Internships.Create job requisitions, maintain employment templates and contracts, and ensure HR transactions comply with university policies and applicable regulations.Monitor student pay rates and implement approved pay scale changes.Staff Supervision & Operational CoordinationSupervise, train, and mentor a team of 5–6 student HR/Finance Operations Specialists.Assign workloads, coordinate schedules, and monitor performance to ensure efficient operations and excellent customer service.Establish standardized procedures and provide ongoing coaching to promote accuracy, productivity, and consistency.Provide operational guidance to department business managers and administrative staff, ensuring consistent application of university policies and procedures.Operations, Systems & Process ImprovementAdminister HR and financial systems, maintaining data integrity and operational effectiveness.Develop and maintain operational reports, dashboards, and compliance reports.Partner with Finance and HR leadership to standardize, document, and improve college-wide processes and workflows.Compliance & Risk ManagementMonitor HR and financial activities for compliance with university policies, applicable laws, and regulatory requirements.Maintain accurate documentation and internal controls to support audit readiness and operational accountabilityWhat qualifies you for this role:RequiredA firm commitment to the mission of BYU.Bachelor's degree in Accounting, Finance, or Business-related area plus one year of related work experience or equivalent combination of education and experience.Knowledge of financial analysis, budgeting, general accounting, purchasing, and operational business practices.Proven ability to organize, prioritize, coordinate, and manage multiple projects and competing deadlines.Excellent oral, written, and interpersonal communication skills.Strong analytical, problem-solving, and critical-thinking skills with the ability to make sound independent judgments and decisions.Ability to train students and staff on finance functionsAbility to maintain a high degree of professionalism, accuracy, attention to detail, and confidentiality while handling sensitive financial and personnel information.Ability to work independently with minimal supervision while collaborating effectively with Finance, HR, faculty, staff, and campus partners.Proficiency with HR and financial systems, reporting tools, Microsoft Office applications, and other business software.Ability to analyze operational processes, identify inefficiencies, and implement continuous process improvements.Knowledge of HR operations, employment processes, and applicable university policies and procedures.Preferred:Bachelor's degree in accounting or finance plus three to five years professional experience in bookkeeping or accounting, payroll, payables, etc.; or equivalent combination of education and experience.Ability to manage teams (supervise, coach, and develop student employees or support staff).Knowledge of HR operations, employment processes, and applicable university policies and procedures.Experience coordinating hiring, onboarding, payroll, or personnel transactions.Strong organizational and project management skills with the ability to coordinate multiple operational priorities.What we offer in return:401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annuallyEmployee assistance program, available to the employee and all members of their householdTuition benefits for employees and eligible family membersAccess to athletic facilitiesExcellent medical/dental benefitsShort/long-term disability benefitsPaid parental and maternity leaveWellness ProgramFree on-campus parkingFree UTA passes for employees, spouses, and qualified dependentsDiscounts at the BYU Store and for many events at BYUPay Grade: 51Typical Starting Pay: $59,500.00 - $77,000.00 annuallyThe actual compensation offered will take into consideration internal equity and may vary based on the candidate's job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.