Digital Product Manager

POSITION SUMMARY As part of the Software Product Management team, the Sr Digital Product Manager will help achieve Natera's strategic imperatives through excellence in technology. They will work on a suite of products that are critical to lab operations, R&D, process development, customer support, commercial operations, genetic counseling, reporting, bioinformatics, statistics, and more . They will need to deeply understand the end-to-end workflow and the technical details of the software systems to deliver our best in class personalized genetic tests. They will use this knowledge to translate and document detailed use cases and product requirements. The Sr. Product Manager must be able to drive prioritization and critical decision-making on solutions. FOCUS AREA This position will be a key contributor and driver of the core software product roadmap. The role focuses on our end-to-end software stack to support and scale various on market product lines. This will include enhancing the product's market impact, user experience, and operational efficiency by identifying new opportunities, gathering cross-functional input, and translating user needs into actionable features. This role requires a strong blend of strategic thinking, technical acumen, and a passion for driving innovation and delivering high-quality digital solutions. ABOUT YOU You are passionate about designing and building a better world for patients and clinicians. You are mission driven. You thrive in ambiguous, chaotic situations. You have a fearless bias towards action that is data-driven, purposeful, and focused. You are excited by the prospect of rolling up your sleeves to tackle meaningful problems each and every day. You’re a kind, passionate and collaborative problem-solver who seeks and gives candid feedback. PRIMARY RESPONSIBILITIES Immerse yourself in the tough problems we’re solving, and team with R&D, designers, engineers, clinical product managers, and operations to develop elegant software solutions to solve those problems. Develop the product strategy and roadmap for your product line. Communicate with senior-level stakeholders to champion your roadmap and gain buy-in for product plans Transform business, market and clinical requirements into executable product requirements Own and prioritize a feature backlog to align with the overall strategic roadmap. Act as a subject matter expert on our software products and create a shared understanding among business and technical teams. Produce deliverables that facilitate better understanding for feedback such as flow diagrams, data models, pros/cons, prototypes, wireframes and other illustrations. Define what success looks like for your product and measure it. Monitor industry trends and competitive landscape to ensure you know what makes a best-in-class user experience for your product line. Incorporate a focus on quality into product design and work closely with development and software quality assurance teams on product and process improvements. Solicit user feedback and funnel new requirements and product changes back into software development. Evangelize your products across the organization, drive integration and ensure desired positive impact is achieved. Have a sense of ownership for everything you engage in. QUALIFICATIONS 5+ years of experience in software product management, ideally in the healthcare IT or biotech industry. Extensive experience in conceptualizing, defining and creating best in class software experiences Experience with Agile software development, building solutions from start to finish. Excellent communication, facilitation, presentation, relationship-building, and analytical skills Experience with implementing scalable and sophisticated business rule applications. Experience building enterprise software or business critical systems is a plus. A proven track record of cross-functional leadership. Well developed systems thinking BA/BS degree in relevant technical, scientific, or quantitative discipline or relevant experience. KNOWLEDGE, SKILLS, AND ABILITIES Customer research and survey skills – how to ask good questions, listen carefully, and synthesize information into clear customer and business needs. Highly organized with ability to multitask. Ability to collaborate and interact effectively with individuals, and influence individuals across functional areas and in team environments. Demonstrated knowledge of products and markets, or ability to learn quickly. Excellent verbal and written communication skills. Ability to understand and describe technical complexities in a simplified way appropriate to different audiences Be able to break down large projects into granular milestones and track progress. #LI-DNI The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Remote USA $120,100 - $150,100 USD OUR OPPORTUNITY Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management. WHAT WE OFFER Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program! For more information, visit . Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: Please be advised that Natera will reach out to candidates with a @ natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes. For more information: - BBB announcement on job scams - FBI Cyber Crime resource page