Customer Service Representative (Insurance)
$20 - $22 per hourCollabera
Customer Service Representative (Insurance)
Location: Exton, PA, 19103 (Hybrid 2 day in office)
Duration: 12 Months (Contract)
Schedule: Monday Friday, 8:00 AM 5:00 PM
Pay Range: $20/hr. $22/hr.
Responsibilities:
- Research customer policy details and verify insurance information.
- Update and correct insurance coverage data in internal systems.
- Communicate case updates and resolutions to brokers, agents, or clients.
- Maintain precise and accurate documentation of all actions taken.
- Identify process improvement opportunities and document updated workflows.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
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