Manager - Warehouse Quality Systems

Career Category Supply Chain Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your Manager, Warehouse Quality Systems at Amgen Advanced Assembly and Final Product Operations New Albany, Ohio What you will do Let’s do this. Let’s change the world. In this vital role, you will be part of the Supply Chain team and report to the Senior Manager. You will participate in multiple cross-functional initiatives for Amgen Ohio (AOH) leading to the warehouse quality process applying enterprise-wide programs. In addition, you will organize, drive, and/or support the identification and implementation of related Warehouse systems and processes. This role is also responsible for identifying, establishing, modeling, and monitoring key performance measures that will ensure the achievement of Best Practices across Amgen sites. The Manager, Warehouse Quality Systems, will serve as a key representative on various cross-functional task forces and teams to ensure that consistent and well-integrated practices are developed throughout the organization. This role requires consistent and strong communication within Supply Chain and throughout all of Amgen and may directly or indirectly supervise the activities of other staff members or outside consultants/contractors. Responsibilities may include: Ensure compliance with GMP/GDP and EHSS requirements Own and/or provide input and support for quality systems records (deviations, change control records, CAPA, CAPA EV, SOP, etc.) or other records Acts as Risk Assessment Facilitator or owner Assess impact of new requirements, changes, processes, and distribution regulations to the department. Own and lead change controls for the warehouse Own deviation records for the Warehouse Participate in revision of controlled documents Act as warehouse representative in cross departmental projects Act as a point of contact for other departments (e.g. Packaging, QA, Planning, etc.) Track performance on specific KPIs- Participate in network meetings Act as delegate for the Senior Manager Supply Chain Measure and report on Key Supply Chain Key Performance measures and drive continuous improvement leveraging Amgen standard tools and methods Define problem statements, reports, and possible solutions, and present information to Warehouse management for follow-up and/or partner concerns Develop solutions to departmental and cross-functional business problems through in-depth analysis, coordination, and negotiation with key decision makers Manage sophisticated and ambiguous issues to identify critical factors to enable decision making. Respond effectively to crises and resolve conflicts arising from competing objectives, limited resources, or differing perspectives Contribute to strategic decisions affecting operations Perform root cause analysis and implement corrective actions related to associated deviations. Serve as a role model and mentor, designing opportunities for career development Build cross-functional relationships to develop and garner support for shared programs. Influence a broad spectrum of partners toward achieving business goals Experience working in a global environment, ability to collaborate closely/communicate effectively at different management levels Availability for domestic and international business trips and to support non-standard shift organization with the flexibility to work extended hours What we expect of you We are all different, yet we all use our unique contributions to serve patients. The Supply Chain professional we seek is a leader and a strong strategic problem solver with these qualifications. Doctorate degree OR Master’s degree and 2 years of Supply Chain experience OR Bachelor’s degree and 4 years of Supply Chain experience OR Associate’s degree and 8 years of Supply Chain experience OR High school diploma / GED and 10 years of Supply Chain experience Beyond that, preferred qualifications are: Quality, Business Administration, Supply Chain & Logistics Management, Manufacturing/Packaging, or Industrial Engineering background Good understanding of ERP-SAP, ECC, WM, EWM APICS CPIM, CSCP or SCOR-P certified. 3+ years of Supply Chain Management Operational Excellence experience in regulated industry Experience with regulated environments (i.e. cGMP, GDP OSHA). Proficient user of software applications (Excel, PowerPoint, Smart sheet, Skype, Tableau). Leadership and team building skills Change management skills Good organizational and communications skills Excellent written and verbal communication skills Continuous improvement mentality Experience working in a global environment, ability to collaborate closely/communicate effectively at different management levels Availability for international business trips and to support non-standard shift organization with the flexibility to work extended hours Knowledge of staff relations with the ability to coach, mentor and counsel staff when needed. Knowledge of basic compensation system practices and methodologies What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies. Apply now and make a lasting impact with the Amgen team. careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Sponsorship Sponsorship for this role is not guaranteed. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. . Salary Range 105,010.70USD -142,073.30 USD Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit and follow us on