Manager, Software Engineering

Manager, Software Engineering

We are a talented team of roboticists and software engineers working on the latest Symbotic automation expansion. We are responsible for delivering solutions for the ordering, processing and delivery of mixed SKU totes to hundreds of customers.

Job Responsibilities

• Microservice Architecture Oversight: Oversee the design, development, and deployment of scalable microservices that power our robotics solutions, ensuring alignment with industry best practices and company objectives.

• Global Team Leadership: Manage and mentor software development teams across multiple international locations, fostering a culture of collaboration, innovation, and continuous improvement. Implement strategies to effectively manage time zone differences and ensure cohesive team dynamics.

• Operational Reliability: Collaborate with cross-functional teams to maintain and enhance the performance of our warehouse automation systems, ensuring prompt attention to operational challenges to uphold system reliability.

• Support Coordination: Work closely with support teams to ensure timely resolution of software-related issues, contributing to the overall stability and performance of our systems.

• Cross-Functional Collaboration: Work closely with product management, robotics engineering, industrial controls, and operations teams across various locations to align software initiatives with business objectives.

• Process Optimization: Implement best practices in software development and support processes, focusing on efficiency, reliability, and scalability. Address challenges unique to distributed teams, such as communication barriers and cultural differences.

• Stakeholder Communication: Effectively communicate project statuses, challenges, and successes to senior leadership and other stakeholders, ensuring transparency and alignment.

Qualifications

• Educational Background: Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

• Experience: Minimum of 8 years in software development with at least 3 years in a managerial role, preferably within the robotics or warehouse automation industry. Proven experience managing distributed teams across multiple countries is highly desirable.

• Technical Proficiency: Extensive experience in C# development and a deep understanding of.NET technologies and microservice architectures. Strong proficiency in SQL and experience with database design, development, and optimization.

• Microservice Architecture: Developed software applications using microservice oriented architecture using technologies like .Net Core, Rabbit MQ, Open API and Kubernetes.

• Support Experience: Familiarity with coordinating support activities to maintain system stability and performance.

• Leadership Skills: Demonstrated ability to lead, motivate, and develop high-performing, geographically dispersed teams.

• Problem-Solving: Strong analytical and troubleshooting skills, with a proactive approach to identifying and addressing potential issues.

• Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

Personal Attributes

• Proactive Attitude: A go-getter mentality with a willingness to take initiative and drive projects to completion.

• Cultural Sensitivity: Ability to navigate and respect diverse cultural norms and practices, fostering an inclusive team environment.

• Resilience: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

• Commitment: Dedication to maintaining the highest standards of quality and reliability in software development and support.

Our Environment

• Up to 10% travel may be required. Employees must have a valid driver's license and the ability to drive and/or fly to client and other customer locations.

• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis.