Bilingual QA Analyst: Elevate Call Center Quality
ViaPlus by VINCI Highways
ViaPlus by VINCI Highways in Austin, Texas is seeking a Quality Assurance Analyst to evaluate call center performance. The candidate will monitor calls, assess service delivery, and recommend improvements. Strong analytical and communication skills are essential, with a preference for bilingual candidates. The role requires a Bachelor's degree and at least 3 years of call center experience. Candidates should be organized and capable of working independently. This position is crucial for maintaining service quality and compliance with company standards. #J-18808-Ljbffr
Vacancy posted 4 days ago
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