Salesforce Product Manager: UX, Delivery & Strategy

North Wales, PA Experience: 9-25 years Must Have Technical/Functional Skills Product Owner Project Manager Salesforce Sales, Service, Analytic Cloud experience Responsibilities Create detailed and well-organized documentation of business requirements, user stories, and acceptance criteria. Maintain and update documentation throughout the project lifecycle. Document business processes and data flow diagrams in Visio, Lucid Chart etc. Identify opportunities for business process improvement and efficiency gains. Collaborate with stakeholders to design and implement streamlined processes. Collaborate with UX/UI designers to ensure that Salesforce solutions provide an optimal user experience. Provide input on the design of user interfaces. Collaborate with cross-functional teams, including business analysts, solution architects, and QA, to ensure successful project delivery. Foster a collaborative and positive business environment. Good knowledge on Salesforce and Integration. Manage the technical deliveries from onshore. Improve the work value stream: remove tactical impediments, enhance work process for more effective, consistent, and sustainable execution. Understand the components of the system, how functionality maps to them, and how the system is projected to evolve, in order to deliver capability on time (per release roadmap/schedule) and with high integrity. Identify and manage risks that could affect delivery. Develop and implement based on the project plan. Take ownership of critical items, coordinate with resolution parties, and establish effective communication between stakeholders for post‑incident reviews. Ensure that systems, procedures, and methodologies are in place to support delivery. Develop a deep understanding of projects to gain insights into the scope of service delivery. Qualifications Bachelor of Computer Science Salary $140,000 - $160,000 per year Employee Benefits Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #J-18808-Ljbffr Tata Consultancy Services Limited