Customer Support Manager Remote, High-Impact Leader
TEM INC
tem is hiring a Customer Support Manager to own strategic delivery of core support improvement projects. You will drive AHT reductions, oversee the phone systems rollout, and manage the end-to-end complaints process while coaching a small team to meet targets and maintain high standards.
Reporting to the CX lead, you will operate in a remote-first environment with flexible core hours, balancing speed with quality and collaborating across channels including chat and WhatsApp.
#J-18808-LjbffrVacancy posted 18 hours ago
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