Office Manager/Customer Service **UP TO $2k Stay on Bonus

Office Manager/Chantilly and Winchester locations (Car Allowance Included)
Work in office leadership administration and customer service for a recognized brand and industry leader offering best in class products and service! Enjoy a competitive compensation and benefits package, as well as ongoing training and development opportunities. Culligan is one of the world's most recognized leaders in water quality solutions. We are one of the largest Culligan franchisees in North America, selling industry leading water conditioning equipment to families and businesses. The U.S. Water Culligan Group is currently seeking a self-motivated individual to help organize the daily functions. 

Key Responsibilities:

Customer Service

• Handle customer inquiries and resolve issues promptly.


• Schedule and coordinate service and deliveries.


• Maintain accurate customer records and ensure data security.


• Support sales team with contracts, scheduling and installations.


• Identify opportunities for additional sales.

Office & Financial Management

• Oversee office operations and control expenses.


• Manage work schedules, billing, and financial reports.


• Handle credit, collections, and account management.


• Ensure compliance with company policies.

Staff & Inventory Oversight

• Train and supervise office staff.


• Maintain staffing levels and performance goals.


• Manage inventory tracking and reporting.

Requirements:

• High school diploma or equivalent; business administration experience preferred.


• Strong communication and organizational skills.


• 5+ years of customer relations experience; 2+ years in a supervisory role.


• Proficiency in Microsoft Office


• Ability to pass a drug screening test.

WHAT WE OFFER:
Big company with a small company feel
Career advancement opportunities

Excellent training and onboarding process
Monthly bonus earning opportunities

Highly trained service technicians and customer support team at each dealership
Lucrative employee benefits package including: UnitedHealth Care Medical Plan, Dental, Vision, 401K Matching, Paid Vacation and Holidays

ABOUT US:
Culligan has 90 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy" rating; plus the famous iconic “Hey Culligan Man" tagline is known by generations of customers. Since introducing its inception in 1936, Culligan has been the industry leader in service, support and product innovation.

Benefits:

• 401(k)


• 401(k) matching


• Dental insurance


• Health insurance


• Paid time off


• Professional development assistance


• Vision insurance

Job Type: Full-time

Work Location: In-person

Schedule:

• 8-hour shifts

Supplemental Pay:

• Bonus pay


• Commission pay


• Signing bonus may apply