Intapp Applications Engineer

500+ professionals and 350+ business professionals, Manatt, Phelps & Phillips, LLP is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary commitment to clients. The Firm’s groundbreaking approach—bringing together legal services, advocacy and business strategy—differentiates Manatt from its competitors and positions the firm to provide a distinct and compelling value proposition.OpportunityManatt, Phelps & Phillips, LLP is seeking an experienced Intapp Applications Engineer to serve as the firm's primary technical owner for its risk and compliance technology ecosystem. This role is responsible for the administration, engineering, configuration, and strategic evolution of the full Intapp suite — including Intapp Open, Conflicts, Walls, Terms, Integration Builder, and Intapp Workspaces.The Intapp Applications Engineer partners closely with the New Business Intake, Conflicts, and Legal Operations teams to deliver a stable, secure, and continuously improving platform. This position also leads the firm's migration of its on-premise Intapp environment to Intapp's cloud platform and plays a key role in identifying AI-enabled capabilities that advance firm risk management and operational efficiency.Key ResponsibilitiesPlatform Administration & OwnershipServe as the IT owner and subject matter expert for the full Intapp suite, including Open, Conflicts, Walls, Terms, Integration Builder, and WorkspacesAdminister day-to-day platform operations: configuration, user and role management, data integrity, system health monitoring, and performance capacity planningManage and execute platform upgrades, patches, and release cycles in alignment with Intapp's release schedule and firm change management processesMaintain accurate and current architecture diagrams, runbooks, support documentation, and configuration baselinesOversee integration health between Intapp and adjacent systems including Elite 3E, document management, HR, and Active DirectoryEngineering & ConfigurationDesign, build, and maintain workflows, forms, datasets, and rules within Intapp Open, Conflicts, and Walls using native configuration toolsDevelop and maintain integration pipelines using Intapp Integration Builder; manage API, web service, FTP, and database integration endpointsConfigure and manage Intapp Workspaces to support matter-centric collaboration and lifecycle management across practice groupsBuild and maintain SQL-based queries and reports to support operational reporting for the Conflicts and Intake teamsDevelop, test, and deploy enhancements in partnership with business stakeholders, following the firm's SDLC, change management, and QA processesCloud Migration & Strategic RoadmapLead the planning and execution of the firm's migration from on-premise Intapp to the Intapp cloud platform, including scoping, dependency mapping, data migration, testing, and cutoverEvaluate and recommend new Intapp platform capabilities, AI features, and third-party integrations that address firm business needsBuild and maintain a multi-year Intapp platform roadmap aligned to firm IT and legal operations strategyMaintain a strong working relationship with Intapp's customer success, product, and engineering teams to advocate for firm requirements and influence product directionStakeholder Partnership & DeliveryPartner directly with Conflicts, Intake, Risk Management, and Legal Operations leadership to analyze business processes and translate requirements into platform solutionsDeliver clear, audience-appropriate recommendations to IT and business leadership on platform improvements, risks, and investment prioritiesSupport training development and QA efforts for end users and support staff on supported applicationsCollaborate with IT Security on data governance, access control, and compliance requirements within the Intapp environmentFollow firm ITSM practices including Incident Management, Problem Management, and Change Management using the firm's ticketing platformQualificationsExperience7+ years of information technology experience, with 5+ years in enterprise application administration and engineering3+ years of hands-on administration and configuration experience with Intapp Conflicts, Walls, Terms, and/or Intapp Open in a law firm or professional services environmentDemonstrated experience with Intapp Integration Builder or comparable integration/middleware platforms (e.g., MuleSoft, Boomi, Power Automate)Experience administering Intapp Workspaces or similar matter/workspace management solutions is strongly preferred3+ years supporting cloud or SaaS enterprise platforms, including migrations from on-premise to cloudTechnical SkillsDeep working knowledge of Intapp configuration tools including Forms, Workflows, Rules, Datasets, and EventsProficiency with SQL Server, SQL query writing, and data reporting; familiarity with SSRS or comparable reporting toolsWorking knowledge of integration patterns including REST/SOAP APIs, web services, FTP, and database-to-database connectionsFamiliarity with Microsoft Azure, Azure Active Directory, and Microsoft 365 in the context of SaaS platform integrationsUnderstanding of information security principles, data governance, and access control as applied to enterprise legal applicationsExperience with SDLC methodologies and project/release management tools (e.g., Confluence, JIRA, Azure DevOps)Awareness of AI and GenAI capabilities within legal technology platforms, including Intapp's AI feature setProfessional CompetenciesStrong communication skills with the ability to translate technical concepts for non-technical stakeholders including attorneys and firm leadershipHighly organized with the ability to manage multiple concurrent projects and priorities in a fast-paced environmentSelf-directed and capable of working independently while collaborating effectively with cross-functional IT and business teamsCritical thinking and structured problem-solving skills; comfortable with ambiguity and complex, multi-system dependenciesPreferred QualificationsPrior experience at an AmLaw 100/200 firm or comparable professional services organizationIntapp Certified Professional certification or completion of formal Intapp training programsExperience with Elite 3E, iManage, or comparable law firm ERP and document management systemsFamiliarity with New Business Intake and Conflicts of Interest processes and workflows in a law firm contextExperience working within ITSM frameworks (ServiceNow, Cherwell, or comparable platforms)Exposure to legal technology AI tools and understanding of Intapp AI/Assist capabilitiesThe base annual pay range for this role is between $140,000-$170,000. The base pay to be offered will vary and depend on skills and qualifications, experience, location and will also take into account internal equity. A full range of medical, financial and/or other benefits dependent on the position will also be offered.EEO/AA EMPLOYER/Veterans/DisabledManatt is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic protected under applicable federal, state, or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.IMPORTANT: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify’s photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services’ (USCIS) photograph. If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at View phone number on click.appcast.io (TDD: View phone number on click.appcast.io).SummaryLocation: Los Angeles; Boston - 1 Beacon; Tampa; New York; Orange County; Sacramento; Washington, D.C.; Chicago; San Diego; San Francisco; AlbanyType: Full time