Banquet Server

*** ON CALL BANQUET SERVER ***


Who We Are

Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things® Every Person Matters® This Is More Than A Job®

The Monarch San Antonio - A Legacy of Service and Sophistication

The Monarch San Antonio, Curio Collection by Hilton, is a 200-room, 17-story boutique hotel located in the vibrant Hemisfair District of downtown San Antonio. Designed as a destination in itself, the property features thoughtfully curated meeting and event venues-including the iconic La Mariposa sculpture pavilion-a full-service spa, five distinct food and beverage concepts, a rooftop restaurant and bar, and a separate rooftop pool overlooking the city.

Steps from the River Walk and The Alamo, The Monarch is more than a place to stay. It is a place to belong, to connect, and to be inspired.

Our purpose is expressed through service-gracious, genuine, and unforgettable. Rooted in the traditions of San Antonio and elevated by modern elegance, every detail and every interaction reflects our commitment to hospitality at its highest level.

We are building a team of passionate, service-driven professionals dedicated to creating exceptional moments and lasting impressions for every guest who walks through our doors. If you are inspired by excellence and motivated by purpose, The Monarch San Antonio is where your talent can truly shine.

Position Overview

The Banquet Server is responsible for delivering attentive, professional service during events and functions, ensuring a seamless and elevated guest experience that reflects the hotel's standards. This role supports all aspects of banquet service, from setup through breakdown, while maintaining a high level of hospitality and attention to detail.

What You'll Do

Event Setup & Preparation

• Set up banquet rooms according to event specifications, including tables, linens, glassware, and service stations
• Ensure all event spaces are properly prepared and presentation-ready prior to guest arrival

Food & Beverage Service

• Serve food and beverages in a timely, professional, and courteous manner
• Follow established service standards and event timelines
• Anticipate guest needs and respond promptly to requests

Guest Experience

• Provide attentive, friendly, and engaging service throughout each event
• Maintain a polished and professional presence at all times
• Support a positive and memorable experience for all guests

Cleanliness & Breakdown

• Maintain cleanliness and organization of banquet and event spaces during service
• Assist with breakdown, cleanup, and resetting of rooms after events
• Ensure all equipment and service items are properly stored

Team Coordination

• Communicate effectively with banquet leadership, culinary teams, and fellow team members
• Work collaboratively to ensure smooth execution of all events

Additional Responsibilities

• Perform other duties as assigned to support banquet and hotel operations
• Maintain reliable and consistent attendance as an essential function of the role

What You'll Bring

Education & Experience

• High School Diploma or equivalent required
• Previous banquet or restaurant service experience preferred

Skills and Abilities

• Strong customer service and guest engagement skills
• Ability to carry trays and stand for extended periods
• Team-oriented with clear and effective communication skills
• Ability to work flexible schedules, including evenings, weekends, and holidays
• Professional appearance and demeanor in line with service standards

Licenses or Certifications

• Food Handler Certification required

Zachry Hotels offers an industry leading benefits package for our employees and their families.

• Medical, Dental, Vision and Life Insurance
• 401K, Paid Leave and Bonus Program
• Company-paid short-term and long-term disability insurance
• Employee assistance program
• Tuition Reimbursement
• And many more

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Notice to Staffing Agencies

Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry, including unsolicited resumes sent to a Zachry mailing address or email address, directly to Zachry employees, or to Zachry's resume database will be considered Zachry property. Zachry will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Zachry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Zachry's recruiting function to submit resumes, and then only in conjunction with a valid, fully executed contract for service and in response to a specific job opening. Zachry will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Zachry's Human Resources Representative or his/her designee. No other Zachry employee is authorized to bind Zachry to any agreement regarding placement of candidates by Agency.