Senior Vice President Of Stategic Accounts
Cohera
Cohera was born from the merger of 360 Destination Group and CSI DMC and brings together decades of destination management experience under one name. As a company that values innovation, creativity, and excellence, we pride ourselves on utilizing a unique and customized approach to deliver unforgettable events that leave our clients speechless.
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
We now find ourselves seeking a hospitality-oriented individual with a passion for design and events to be the next Senior Vice President of Strategic Accounts! As a member of our rockstar team, you'll bring to life a variety of corporate events ranging from carnival-themed seminars to Latin nightclub receptions all while collaborating with professionals who are equally as passionate about creating memorable experiences as you!
This is what WE offer YOU...
- A competitive salary based on experience.
- Incentive eligibility based on program size and profitability.
- Health insurance coverage including medical, vision, and dental.
- Discretionary PTO for vacation and personal time, paid holidays, and paid sick leave accrued based on hours worked.
- 401(k) with employer match.
- Company-paid short term and long term disability insurance coverage.
- Company-paid $50,000 basic life insurance.
- Voluntary life insurance.
- Paid DMCP and/or CMP certification.
- Paid industry memberships.
As a Senior Director of Strategic Accounts, you will...
- Translate SAT sales strategy set by the EVP into clear priorities, targets, and operating rhythms for the Senior Director team alongside Vice Presidents of Strategic Accounts.
- Provide regular sales forecasting, performance reporting, and pipeline roll-ups to the EVP across Senior Director-led accounts.
- Identify risks to sales targets early and escalate with recommended solutions.
- Collaborate with marketing to support execution of SAT sales campaigns and promotions at the Senior Director level.
- Provide direct, hands-on leadership to Senior Directors of Strategic Accounts, including coaching, counseling, and day-to-day process support.
- Manage performance of Senior Directors of Strategic Accounts to ensure sales goals and objectives are being met on an annual basis; plan, monitor, and appraise job results.
- Support recruiting, selecting, onboarding, and training of Senior Directors as the team grows.
- Understand and be able to train on the proper use of CRM to manage all booking and sales processes.
- Ensure financial data (sales and revenues) are kept updated in CRM so that proper sales/profit forecasting can be achieved.
- Partner with the Executive Vice Presidents of Strategic Accounts to ensure alignment between account strategy and day-to-day execution.
- Serve as the first point of escalation for Senior Director-level process questions, client issues, and account execution challenges.
- Represent the Senior Director team's perspective, needs, and blockers in leadership discussions with the EVP.
- Maintain professional and technical knowledge by attending educational workshops; review professional publications; establish personal networks; participate in professional societies.
- Represent the business on company sales trips, as well as at key association and industry groups, to support and develop the Senior Director team.
- Coach – As a leader Cohera you have a responsibility and need to develop others to succeed in their roles.
- Facilitator - You need to make things easier for others. While we might think of this most often in a meeting or group situation, there are many times when you will serve as a facilitator to help processes flow better and boost productivity.
- Strategist – All leaders must think strategically, keep the big picture in mind, and plot what directions and approaches the team should use to reach the desired results.
- Visionary – Related to strategy, leaders must have a picture of where they are heading and why that destination matters to the organization, their team and themselves.
- Decision Maker – You want other to engage and offer their feedback. However, as a leader you will need to be decisive and make the hard choices. You can't be afraid to make a decision, even when you are working with less-than-perfect information or you must make one that will be unpopular.
- Influence – Call it mediation or negotiation or even arbitration, but this role is really about influence. As a leader, you must constantly be influencing others in a positive way.
- Team Player – You cannot always take the lead. You need to be a teammate, too, and that means understanding when to step out of your leadership role and let others take the lead.
- Listener – Leaders often think they need to be doing all the talking, but that is a mistake. In fact, the best leaders talk less, and ask, listen and observe more. Make sure you really listen to the people you lead.
You'll stand out from the crowd if you...
- Work as a productive team member, take initiative, act creatively, operate flexibly, and do everything with honesty, integrity, and with a focus on client satisfaction.
- Work well in a fast-paced team environment, work overtime when required, and deliver quality service to our clients.
- Act in a self-starting way, make good independent decisions, and take steps to complete work within time parameters.
- Generate new and innovative ways to improve our company's products and services.
- Recognize essential elements of a challenge and develop creative solutions.
- Are detail-oriented with vendor contracts, invoices, and agreement clauses.
- Respond quickly to changing circumstances and anticipate new developments where possible.
- Act in a forthright way.
- Give and accept feedback constructively.
- Recognize and consider the client's expectations and needs and have a "do what it takes" mentality.
We are seeking someone with...
- Nine or more years of progressive sales leadership experience, including experience leading and developing people managers (not just individual contributors), preferably within destination management, hospitality, or related service industries.
- Four or more years of DMC sales and leadership experience preferred.
- Proven track record of coaching and developing Director-level talent within a multi-layered sales organization.
- Strong coaching, performance management, and employee relations skills, with a track record of developing Director-level talent.
- Skilled in setting and managing sales targets, quotas, and forecasting aligned with business goals.
- Proven ability to build and maintain strategic client and internal relationships across a multi-layered team.
- Proficient in CRM systems (e.g., SalesForce) for managing sales pipelines, booking processes, and accurate sales/profit forecasting.
- Excellent communication and collaboration skills to work effectively with the EVP, Vice Presidents, and Senior Directors.
- Ability to analyze sales data, interpret market trends, and adjust strategies proactively to optimize results.
- Impeccable oral and written communication and presentation skills.
- Advanced skills in Microsoft Office Suite; adaptable to CRM and other software (e.g., Salesforce).
- Computer, phone, copiers, smart phones, tablets and other standard office equipment.
Job Conditions:
The specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually low. The physical demands described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is:
- Frequently required to perform administrative and professional work using writing tools and electronic media.
- Required to be ambulatory to move around freely between buildings and between levels within buildings.
- Occasionally lift and/or move up to 30 pounds.
- Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals associated with office work.
Disclaimer:
This job has recurring work situations involving moderate degrees of discretion. The need for accuracy and effective utilization of accepted policies and procedures is high. Errors in judgment and execution will waste time and resources, adversely impacting unit performance. Employees operate independently but work is verified by supervision. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. xhyhwjd
Acknowledgements:
Cohera is an Equal Opportunity-Affirmative Action Employer / Disability / Veteran.
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