Engagement Manager - Transformation & Process Optimization

Job Description

Now Hiring: Engagement Manager – Transformation & Process Optimization

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Location: Chicago, IL

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⏳ Duration: 6+ Months

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Engagement: Contract

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We’re looking for an experienced Engagement Manager to join an Analytics & Innovation team and lead enterprise transformation, process optimization, continuous improvement, and data-driven problem-solving initiatives.

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What You’ll Do

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• Lead transformation and continuous improvement initiatives using Lean Six Sigma, structured problem solving, process analysis, and change management.
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• Manage project plans, workstreams, milestones, risks, dependencies, and business outcomes.
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• Partner with senior leaders and cross-functional stakeholders to drive alignment and execution.
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• Facilitate workshops and translate complex business problems and data into actionable recommendations.
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• Apply Operational Excellence, Lean Six Sigma, and data-driven decision-making to improve processes and performance.
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• Coach and guide analysts and industrial engineers while influencing without formal authority.
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• Develop business cases, performance measures, and sustainable improvement solutions.
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What We’re Looking For

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• Bachelor’s degree.
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• 4+ years of relevant experience in transformation, process improvement, operations, consulting, project management, or analytics.
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• Experience with Lean Six Sigma / Continuous Improvement / Operational Excellence .
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• Strong project and workstream management experience.
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• Excellent stakeholder management, communication, presentation, and problem-solving skills .
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• Ability to influence, coach, and lead cross-functional teams without direct authority.
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⭐ Preferred

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• Lean Six Sigma Green Belt or Black Belt
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• PMP or strong project management experience
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• Engineering, Technology, or Business degree
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• Experience with data analytics, automation, or digital transformation
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• Experience in airline, aviation, transportation, or logistics
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• Prior mentoring, project leadership, or informal team leadership experience
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Key Skills

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Transformation | Process Improvement | Lean Six Sigma | Operational Excellence | Project Management | Continuous Improvement | Root Cause Analysis | Change Management | Stakeholder Management | Data Analytics | Business Process Optimization

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