L2 Support Technician

Compu Vision Consulting Inc

Job Title: L2 Technical support
Location: Belvidere, NJ
Duration: 12 Months

Role Overview
We are seeking a skilled L2 Support Engineer to provide advanced technical support across end-user systems, applications, and infrastructure components. The role involves troubleshooting complex issues, supporting enterprise tools, and ensuring seamless IT operations while collaborating with L1 and L3 teams.

Key Responsibilities

Provide second-level technical support for escalated incidents and service requests
Troubleshoot issues related to Windows/Mac systems, Office 365, and enterprise applications
Manage Active Directory (user accounts, permissions, group policies)
Support email systems, collaboration tools (Teams, Zoom, WebEx)
Perform root cause analysis and implement permanent fixes where applicable
Monitor and respond to security alerts (Defender, antivirus, access anomalies)
Assist in device configuration, software installations, and system upgrades
Support VPN, network connectivity, and remote access issues
Handle onboarding/offboarding activities including account setup and access provisioning
Maintain documentation for known issues, troubleshooting steps, and SOPs
Coordinate with vendors and third-party providers when required
Ensure adherence to SLA, incident management, and change management processes

Required Skills & Experience

Strong experience in Desktop / End User Support (L2 level)
Hands-on knowledge of Active Directory, Office 365, Windows 10/11, Mac OS
Experience with ITSM tools (ServiceNow, Jira, etc.)
Understanding of network basics (DNS, DHCP, VPN, TCP/IP)
Exposure to security tools (Microsoft Defender, antivirus solutions)
Ability to troubleshoot hardware, software, and application issues
Good understanding of incident, problem, and change management
Strong communication and user-handling skills

Apply

Vacancy posted 20 hours ago

Similar jobs that could be interesting for youBased on the L2 Support Technician in Belvidere, NJ vacancy

Support Technician
$42k - $47k
...Support Technician BerkOne, a leader in content and process automation since 1936, has an immediate opening for a Support Technician to join our Technical Support team! We are seeking a customer-focused and technically skilled professional who enjoys troubleshooting...
Suggested
Work at office
Local area
Immediate start
Remote work
Monday to Friday
Berkheimer Business Services
Freemansburg, PA
1 day ago
Support Technician
...Support Technician Immediate need for a talented Support Technician with experience in the Logistics Industry. This is a 06+ Months Contract opportunity with long-term potential and is located in Easton, PA. Please review the job description below. Key Requirements...
Suggested
Contract work
Work at office
Immediate start
Flexible hours
Shift work
Pyramid Consulting
Easton, PA
4 days ago
Support Technician - Tier 1
$21 per hour
...Support Technician - Tier 1 Location: Bethlehem, PA, US At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people....
Suggested
Hourly pay
Temporary work
Work experience placement
Local area
Remote work
Flexible hours
Shift work
Night shift
Weekend work
Dover Corporation
Freemansburg, PA
4 days ago
Support Technician - Tier 1
$21 per hour
...other Car Wash Equipment. Innovative Control Systems® (ICS) is the global leader in the manufacturing, installation, and support of car wash technology and equipment. ICS has grown steadily and is well positioned within the rapidly expanding car wash industry....
Suggested
Hourly pay
Temporary work
Work experience placement
Local area
Remote work
Worldwide
Flexible hours
Shift work
Night shift
Weekend work
Dover Corporation
Bethlehem, PA
1 day ago
IT Specialist
...Dental, Vision, Aflac offerings, HRA, FSA, and 401K Position Overview The IT Specialist is responsible for providing technical support, systems management, and technology solutions to ensure smooth day-to-day operations for agents and staff. This role requires a...
Suggested
Full time
Work at office
Remote work
Cross Key Management
Freemansburg, PA
4 days ago
Business Analyst III
$68.97k - $113.31k
...and scalable system solutions. This role focuses on translating business requirements into clear functional specifications while supporting process improvement initiatives and system enhancements that align with Guardian’s enterprise objectives. You Are An analytical problem...
Full time
H1b
Work at office
Visa sponsorship
Work visa
Flexible hours
3 days per week
Guardian Life Insurance Company
Freemansburg, PA
2 days ago
Help Desk/Desktop Support Analyst
...Job Description Job Description We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for a healthcare organization in Bethlehem, Pennsylvania. This Long-term Contract position supports day-to-day end user needs by resolving...
Long term contract
Work at office
Robert Half
Bethlehem, PA
4 days ago
Injection Mold Support Technician
...Inspect for visible wear or damage and immediately communicate issues to supervisors or maintenance. Prep molds and related gear to support rapid, reliable changeovers. Maintain a spotless, organized workspace that meets 5S standards. Follow lockout/tagout and safe...
Immediate start
Monday to Friday
Shift work
Pretium Packaging - USA
Bethlehem, PA
4 days ago
Business Analyst
...AWS-based data solutions. Data Validation: Write and execute complex SQL queries for data validation, root cause analysis, and support User Acceptance Testing (UAT). Qualifications: Experience: Minimum of 5 years in Business Analysis, with significant experience...
Work at office
Local area
Relocation
1 day per week
InterSources
Washington, NJ
2 days ago
Epic Application Analyst
$92.4k - $159.45k
...lead for Epic issues identified and new change requests Produces and reviews decision documents, SBARDs, other documents needed to support build work Runs client meetings and monitors client happiness As part of the team this position will have responsibility for some or...
Temporary work
Work at office
Remote work
Ensemble Health Partners
Bethlehem, PA
2 days ago
Merchandising and Technical Specialist - Best Buy
...products from the backroom to the sales floor. Set up and maintain displays and promotional signage. Reset product sections and support store remodels. Front-face products and ensure shelves look their best. Use your smartphone to report tasks and upload photos...
Premium Retail Services
Easton, PA
4 days ago
Process Improvement Analyst III
$68.97k - $113.31k
...appropriate business areas to collect and analyze data and provide recommendations that improve workflows and drive efficiency. They also support the development, maintenance, execution, and oversight of underwriting protocols that monitor compliance with state and federal...
Full time
H1b
Work at office
Remote work
Work from home
Home office
Visa sponsorship
Work visa
Flexible hours
3 days per week
Guardian Life
Bethlehem, PA
3 days ago
Onsite IT Support Engineer
...Job Description Position Summary You will serve as a trusted technical resource for our clients, providing onsite and remote support, implementing technology solutions, and helping clients maximize the value of their IT investments. This role requires strong customer...
Remote work
Z-TECH Associates
Hampton, NJ
5 days ago
Financial Business Analyst
...in this role by: Perform periodic financial analyses, review, investigate and explain financial results on a routine basis to support business including sales, margins, fixed costs, inventory, etc. Perform financial forecasting for one or multiple divisions....
Temporary work
Work at office
Local area
Hydac
Freemansburg, PA
4 days ago
Food Service Technician
$17.36 per hour
...that makes a meaningful difference? If you are passionate about supporting adults with serious mental illness and ensuring their... ...program, COMHAR invites you to join our team as a Food Service Technician. Play a key role in helping residents thrive by providing safe...
Hourly pay
Full time
Part time
Live in
Local area
Monday to Friday
Shift work
Comhar Inc.
Walnutport, PA
20 hours ago
Field Mechanic
Job Title: Field Mechanic Location: Various locations Basic Description: Repair mobile equipment Report equipment failures Troubleshoot and analyze equipment malfunction Perform maintenance and repairs on various heavy equipment Read and implement...
Hourly pay
Full time
Shift work
BRANDENBURG INDUSTRIAL SVC CO
Bethlehem, PA
4 days ago
On-Call IT Field Technician - Allentown-Bethlehem-Easton, PA- Hiring Now
$35 per hour
...Job Description Job Description On-Call IT Field Technician – PC, Mac, POS and TV Mounting Location: Multiple U.S. Cities (Local, Onsite Support) Job Type: Independent Contractor (1099) Pay: $35 per hour (on-site) Schedule: Flexible – You accept jobs based...
Hourly pay
For contractors
Local area
Remote work
Flexible hours
Geeks on Site
Bethlehem, PA
6 days ago
Certified Peer Specialist- Part-Time
$17.36 per hour
...Northampton County Reports to: Director LTSR Responsibilities: Assists in the development and implementation of educational and support groups, program activities, and other programming aspects as needed. Provides training and assistance to individuals in...
Hourly pay
Part time
Local area
Immediate start
Monday to Friday
Shift work
Comhar Inc.
Walnutport, PA
20 hours ago
COMMERCIAL COOKING TECHNICIAN
...Commercial Kitchen Service Technician (Hot Side) Multiple Locations Across Pennsylvania Full-Time Experienced Technicians Wanted (2... ...after every call Provide an excellent customer experience in supporting customers and partnering with internal team members Ability...
Hourly pay
Full time
K & D FACTORY SERVICE, INC.
Easton, PA
4 days ago
Field Technician
...Field Technician Field Technician Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Field Technician for our Northampton, PA team. Experience is preferred but we will train the right people! The Field Technician...
Full time
Local area
Relocation
Monday to Friday
Night shift
Triumvirate Environmental
Northampton, PA
1 day ago
Plumbing Service Technician
$25 - $30 per hour
...Plumbing Service Technician Unlimited Earning Potential! Voted Best Place to Work at Edwin Stipe! Are you ready to take pride in... ...and enjoy steady, year-round employment? Are you looking for a supportive management team and a collaborative work environment? If you...
Full time
Temporary work
Edwin Stipe, Inc.
Freemansburg, PA
2 days ago
Field Technician
...YEAR ROUND EMPLOYMENT Job Summary We are seeking a Field Technician to join our team. We are an energy-efficiency company that... ...replacements, and some HVAC installations. In this role, you will support worksite operations through manual labor tasks. This may...
Work from home
True Management LLC
Bethlehem, PA
6 days ago
Entry-Level ABA Support Specialist, Part-Time, Same-Day Pay
...ABA 360 in Washington, NJ, is looking for Support Professionals for Autism to provide one-on-one ABA services to children. No experience is required, making it an ideal entry point into the field of psychology. This position offers flexibility and the chance to make a...
Daily paid
Part time
ABA 360
Washington, NJ
1 day ago
Service Technician Intern
...Service Technician Intern Location: Bethlehem, PA Company: TIME Manufacturing Company TIME Manufacturing Company is a leading... ...telecommunications, bridge inspection, tree care, and other fleet-supported sectors. With a strong commitment to innovation, quality, and...
Full time
Part time
Apprenticeship
Summer work
Internship
TIME Manufacturing Company, Inc.
Bath, PA
2 days ago
General Service Technician
$16 - $16.24 per hour
...General Service Technician Join our team in Easton, Pennsylvania as a General Service Technician. Your compensation ranges from $16.00 to $16.24. This is a full-time employee position. Embark on a rewarding career journey with us today as a General Service Technician...
Full time
Immediate start
Team Car Care
Easton, PA
20 hours ago
Field Service Representative
$57.5k - $71.9k
...team members lends their unique skills to this crucial mission. We empower our people by providing pathways to a long-term career and support them in their professional growth by sustaining a culture founded on respect, strengthened by collaboration, and measured by our...
Hourly pay
Temporary work
Summer work
Local area
Worldwide
Shift work
Weekend work
Day shift
Weekday work
S&C Electric Company
Bethlehem, PA
20 hours ago
Computer Field Technician
$35 per hour
...Computer Field Technician Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with...
Local area
Monday to Friday
Day shift
Weekday work
BC Tech Pro
Freemansburg, PA
4 days ago
Maintenance Mechanic
$32.39 per hour
...drywall and concrete repairs, etc.) SUPERVISION RELATIONSHIPS Internal: Warehouse personnel and supervisory staff, Operations support, Maintenance and Sanitation personnel External: Outside vendors QUALIFICATIONS Education/Training: High School education...
Hourly pay
Minimum wage
Temporary work
Local area
Night shift
US Foods, Inc.
Belvidere, NJ
20 hours ago
Now Hiring IT and Telecom Field Technicians
...Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks — one day you might...
Hourly pay
For contractors
Immediate start
Flexible hours
HARDY INDUSTRIES
Bethlehem, PA
6 days ago
Headache Specialist
...: Residents and Fellows will receive a substantial, monthly stipend at sign on Team-based care with well-educated, dedicated support staff A culture in which innovation is highly valued Exceptional compensation package, starting bonus, and relocation reimbursement...
Relocation
Visa sponsorship
St. Luke’s University Health Network
Bethlehem, PA
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to L2 Support Technician. Be the first to apply!