Guest Service Agent
Hilton Worldwide Holdings
Guest Service Agent Fixed schedule: Friday to Tuesday 7am-3pm.
Provide exceptional guest service to hotel guests in a professional and genuinely friendly manner.
Key Responsibilities
We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to creating an inclusive environment for all employees.
Provide exceptional guest service to hotel guests in a professional and genuinely friendly manner.
Key Responsibilities
- Assist guests with check-in/check-out or general inquiries.
- Operate the telephone system for internal/external calls.
- Complete reports regarding reservations, cancellations, occupancy, and payments.
- Verify payments including cash and credit card authorizations.
- Coordinate with housekeeping on room status and resolve discrepancies.
- Handle guest complaints using the Guest Service Recovery method.
- Complete endofshift reports and deposits per cash-handling procedures.
- Report safety/security concerns.
- Maintain an organized and clean work area.
- Perform other duties as needed or directed.
- Ability to deliver exceptional guest service consistently.
- Strong verbal communication and active listening skills.
- Ability to use various computer applications.
- Availability on weekends/holidays, possible overtime, alternating shifts.
- Previous guest service experience preferred but not required.
- Medical
- Dental
- Vision
- Company Paid Life & Disability
- Voluntary Life Products
- PTO/Sick
We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to creating an inclusive environment for all employees.
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in Jackson, WY vacancy
- ...appointed accommodations and luxury vacation condo rentals, all with spectacular scenic views. About the Role: The Guest Services Agent plays a pivotal role in creating a welcoming and seamless experience for all guests within the accommodation and food services...SuggestedLocal areaFlexible hoursAfternoon shift
Trailborn
Jackson, WY3 days ago - Guest Service Agent Provide exceptional guest service to hotel guests in a professional and genuinely friendly manner. Key Responsibilities * Assist guests with check-in/check-out or general inquiries. * Operate the telephone system for internal/external calls...SuggestedShift workWeekend work
Hampton Inn Jackson Hole
Jackson, WY1 day ago - ...every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments... ...and We have Fun JOB OVERVIEW As a Front Desk/Guest Services Agent, you are responsible for participating in all aspects of the Front...SuggestedContract workLocal areaImmediate startAll shifts
- ...Schulte Companies - - Responsibilities: Greet guests upon arrival and acknowledge them; Review arrival lists and prepare welcome amenities; Escort VIPs to rooms and assist with check-in; Answer phone within three rings and route inquiries; Maintain front desk area cleanliness...Suggested
Schulte Companies
Jackson, WY1 day ago - ...Guest Service Representative Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and...SuggestedDaily paidImmediate startFlexible hoursShift work
Schulte
Jackson, WY4 days ago - ...appointed accommodations and luxury vacation condo rentals, all with spectacular scenic views. About the Role: The Overnight Guest Service Agent plays a critical role in ensuring a seamless and welcoming experience for guests during the overnight hours at our...Local areaShift workNight shiftWeekend work
- ...opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission,... ...will have a dual role as a Front Desk Agent and Auditor. JOB DUTIES 1. Night... ...Desk – Responsible for overall guest service including, but not limited to, resolving...Immediate startNight shift
- ...Sporting Club, Noble House is also excited to announce a new full-service luxury hotel opening on property, The Sylvan Lodge. Located in... ...maintaining the cleanliness and presentation of member homes and guest rooms to the highest standards. Your attention to detail and...
Snake River Sporting Club
Jackson, WY4 days ago - ...Job Description Job Description GUEST SERVICES ASSOCIATE at the RUSTY PARROT LODGE About the Position The Guest Service Associate... ...Duty. Qualifications and Skills The Guest Service Agent is the face of our iconic lodge, setting the tone for our...Shift work
Rusty Parrot Lodge
Jackson, WY14 days ago - ...every day as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values and commitments... ...special requests made by guests Providing personalized service to all guests Listening and responding to guests' requests and...Hourly payFull timeContract work
Crystal Creek Hospitality
Jackson, WY2 days ago - ...to creating a clean, comfortable, and inviting environment for guests. You will play a crucial role in ensuring our rooms meet the highest... .... Respond to guest requests for additional items or services in a timely and professional manner. Work collaboratively with...Hourly payFull timeShift work
$22 - $24 per hour
20% Rent Discount At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary...Weekly payFull timeFor contractorsStart working todayWork at officeLocal areaFlexible hoursNight shiftWeekday work- ...needed. Notifies maintenance department of needed maintenance or repairs. Takes found items to designated lost and found area if guest has checked out. Performs other related duties as assigned. Required Skills/Abilities: Detail-oriented and thorough. Ability to...Afternoon shift
- ...kitchens, and other living spaces. Change and launder bedding and towels. Maintain cleanliness in communal areas and assist in organizing shared spaces. Potentially may answer phones/check guests into their rooms. #J-18808-Ljbffr CoolWorks.com - Jobs in Great PlacesSummer workLive in
$19 per hour
...cleanliness, orderliness, and hygiene standards throughout the hotel's guest rooms, common areas, and other designated spaces. ESSENTIAL... ...and emergency protocols. Providing friendly and courteous service to guests when interacting with them in hallways or guest rooms....Full timePart timeSeasonal workLocal areaFlexible hoursShift workAfternoon shiftTrailborn
Jackson, WY1 hour ago- ...opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission,... ...and providing excellent customer service. You must maintain high standards in all... ...mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and...Contract workShift work
Crystal Creek Hospitality
Jackson, WY4 days ago - ...everyday as an opportunity to enrich the lives of our employees, guests, and communities. Our vision, mission, values, and commitments... ...arrival/departure experience and providing excellent customer service. You must maintain high standards in all aspects of internal and...Full timeContract workTemporary workPart timeLocal areaImmediate startAll shiftsFlexible hoursAfternoon shift
Crystal Creek Hospitality
Jackson, WY2 days ago - ...Mountain Resort in Teton Village, a few miles from Grand Teton National Park and Yellowstone National Park, our 4-diamond hotels attract guests from around the world. Check out our top-rated restaurant, Spa and join our entrepreneurial, fun-spirited seasonal and year-round...Seasonal workLocal areaFlexible hoursShift work
- ...join our team. Our housekeeping team plays an important role in creating a clean, comfortable, and welcoming experience for every guest. We are looking for individuals who take pride in their work, are reliable, and can work efficiently while maintaining high...Weekend work
Hampton Inn Jackson Hole
Jackson, WY14 hours ago - ...throughout their travel journey. This role involves assisting with inquiries, providing booking updates, and ensuring exceptional service in a 100% remote environment. The ideal candidate possesses excellent communication skills and has strong customer service experience...Remote job
- ...welcoming and comfortable environment for all Gravity Haus members and guests. This position is responsible for maintaining the cleanliness... .... Maintain cleanliness of hallways, common areas, and service spaces as assigned. Report maintenance issues, lost and found...Full timePart timeSeasonal workLocal areaWeekend work
Gravity Haus
Teton Village, WY4 days ago $21 per hour
...keeping the property clean, organized, and welcoming for members and guests. This role supports the Haus-Keeping team by maintaining public... ...removal, laundry transport, and restocking housekeeping and service areas as needed. Respond promptly to housekeeping and guest...Full timePart timeLocal areaShift workGravity Haus Inc
Teton Village, WY3 days ago$56.1 - $80.3 per hour
...Pharmacy Operations is responsible for the safe, efficient and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices...Hourly payFull timeTemporary workLocal areaImmediate startMonday to FridayFlexible hoursShift workWeekend workCardinal Health
Jackson, WY3 days ago- GUEST SERVICES SUPERVISOR at the RUSTY PARROT LODGE About the Position The Guest Services Supervisor plays a crucial role in creating an exceptional... ...service professionals, including concierge staff, front desk agents, and guest relations personnel. Foster a culture of excellence...
- ..., and ensuring overall room readiness. Maintain cleanliness of hallways, common areas, and service spaces as assigned. Report maintenance issues, lost and found items, and guest concerns promptly to supervisors. Follow established procedures for the safe use of cleaning...Full timePart timeSeasonal workLocal areaWeekend work
- ...Kitchen Assistance Help with meal preparation, serving, and clean-up in the school kitchen. Maintain a clean and organized food service area. Classroom Aide Duties Supports teachers, including supervising students during activities or transitions. Assist with classroom...Hourly payTemporary workLocal areaFlexible hours
- Volunteer to Host a Foreign Exchange Student in your town and surrounding areas!! Benefit from opening your home and heart to an exchange student for a term during the upcoming high school year by: Making life-long friendship connections abroad Giving ...
NorthWest Student Exchange
Jackson, WY3 days ago - ...trail, and settle in after a day outside. We are here to help guests plan days they will remember, whether that means pointing them... ..., and ready for the next shift. Maintain knowledge of hotel services, amenities, systems, and guest resources. Requirements ~ Six...Work at officeLocal areaWork from homeAll shiftsShift workNight shift
- ...team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with... ...servers with the highest quality, quick and efficient beverage service. Take orders from guests seated at the bar area offering interesting...All shiftsFlexible hoursWeekend work
Four Seasons Hotels Limited
Jackson, WY14 hours ago - .... Working at Brush Creek Ranch means joining a team dedicated to creating unforgettable experiences for our guests. With a commitment to hospitality and service excellence, we foster an environment where you can thrive, grow, and bring your best self to work every day....Full timeSummer workLive inFlexible hoursShift work
White Lodging
Jackson, WY14 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
