Operations Manager

Job Description

Job Description

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit. Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

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Summary:

Under the direction of the Director or VP., the Operations Manager will manage the overall operations of the branch including Inside sales, customer service, profit loss of the facility, inventory management, and support the outside sales team.

Responsibilities of the Operations Manager include, but are not limited to:

Financial & Administrative Responsibilities

· Profit and loss responsibility for the branch.

• Prepare, monitor, and manage the center’s operating budget, including expenses and capital expenditures.
• Track and report financial performance regularly, including P&L review, margins, and operating costs.
• Oversee billing accuracy, collections follow-up, and vendor invoice processing.
• Implement cost-control measures while maintaining service levels.
• Provide monthly financial reports and forecasts to senior leadership.

Operations

• Work closely with the branch Sales and Service Manager concerning branch decisions and internal purchases in order to maintain corporate goals and standards.
• Work with corporate IT staff and local IT group to facilitate the branch computer, phones and technical needs.
• Office management responsibilities

· Manages performance of employees through task assignments, ongoing skill assessment and coaching

· Responsible for recruiting, retention, and administrative duties regarding employee relations while following company policies and procedures

· Event planning management

· Implement office policies and procedures

· Facilities Management

· General office duties such as filing, scanning, printing, office supplies

• Manage the internal processes including but not limited to:
• Customer Service
• Purchasing
• Report Management
• Immediate Supervisor for the following employees:
• Operations Assistant
• Shipping/Receiving

Qualifications of the Operations Manager include, but are not limited to:

• 5+ years of experience in operations management and/or accounting management.
• 3 years of distribution experience preferred but not required.
• Strong financial acumen, with experience in budgeting and P&L management.
• Familiarity with ERP or distribution software is a plus.
• Strong people skills.
• Excellent verbal and written communication skills.
• Must be a self-motivated team player.
• Effective and proven leader.

Additional Information - 

• Physical Demand:  N/A
• Pay: $80k-$115k
• Working Conditions: Service Center environment (Office)
• Shift: Monday-Friday, 8:00am-5:00pm
• Travel:  N/A
• Education:  Bachelor degree or equivalent experience preferred
• Training/Certifications: N/A

Location: USA:CA:Ontario

DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week, including: medical, dental, vision, flexible spending account, paid holidays, life and disability insurance, and additional supplemental benefits. All employees are eligible to participate in the 401(k) plan. 

Salary is commensurate with experience. Except where prohibited by state law, all offers of employment are contingent upon successfully passing a drug test. DXP is an equal opportunity employer and participates in E-Verify. EOE/M/F/D/V.

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