Account Director

If you are an individual with a disability and need assistance completing the online application or during the interview process, please call View phone number on click.appcast.io. Key Responsibilities Own a portfolio of strategic North American and Global accounts Lead and develop a high-performing team Operate cross-functionally within Customer Engagement Requirements 6–12 years of professional work experience, with 4+ years in a relevant clean energy, utility, or related industry field. Proven track record owning complex customer relationships, driving renewals, and delivering net retention outcomes. Experience managing or mentoring account managers; ability to coach others on account management craft without losing personal effectiveness as a customer-facing professional. Salesforce fluency — confident with account planning, pipeline hygiene, renewal forecasting, and health-score management. Strong command of Customer Success methodology — health scoring, QBRs, segmentation, NRR motions, and structured customer journeys. Experience renewing or managing accounts for a data subscription or SaaS data product. Excellent customer-facing presence and executive communication skills with senior stakeholders across diverse customer segments — developers, corporate and utility buyers, advisors, partners, and data center hyperscalers. Direct exposure to PPAs, EAC-only deals, storage tolls, capacity contracts, or related clean energy commercial structures. Prior experience in a marketplace, two-sided platform, or data subscription business. Experience managing accounts across both buy-side and sell-side customers within the same book of business. Experience working with hyperscaler / data center buyers or large corporate clean energy procurement programs. MBA or other advanced degree. Full Medical, Vision and Dental coverage #J-18808-Ljbffr