Pediatric - MEDICAL RECEPTIONIST

Job Opportunity

Positions Location: Lansing, MI

Job Description

General Purpose of Job: Perform general clerical, organizational and office duties.

Essential Duties:

Performs a variety of clerical duties

Identifies and troubleshoots technology failures and handles computer downtime

Independently aids Caregivers, including daily rounding and delivering necessary office supplies

Operates and utilizes office equipment and software applications, including Word, Excel, PowerPoint, Copy / fax Machine, and answering and directing phone calls

Communicates with patients, families, members of the health care team and others in a professional, diplomatic and empathetic manner

Coordinates as needed with Homecare, LTACH, Mental Health Services, sub-acute rehab, hospice, Human Arc, DME suppliers, maintains DME asset location for Patient Support Services

Assists with compiling the necessary supportive documents required for patients transitioning to a different site of care

Responds in accordance to the appeal process as it relates to Medicare & Medicaid

Faxes Children Specialized Health Care Services and Early On applications and maintains handouts for families

Maintains and updates contact information for the available community resources

Job Requirements

General Requirements: BLS - preferred

Work Experience: Minimum of 6 months previous secretarial experience

Education: High school diploma, GED or successful completion of 12 grades combined with continued enrollment in early college program. Associates degree in Business or related field - preferred

Specialized Knowledge and Skills: Clerical skills necessary to perform data entry, prepare reports, and tabulate routine data. Interpersonal skills for effective communication. Knowledge of basic medical terminology, health insurance, policies, or procedures. Ability to view a computer CRT for prolonged periods. Able to respond to and prioritize multiple requests and variable degrees of unpredictability requiring adaptability in work activities. Demonstrated working knowledge of computer applications/ software's, including Epic and keyboard functions. Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. Proficient with Microsoft Outlook, Word, Excel at the beginner level.

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family: Administrative/Clerical

Requirements:

Shift: Days

Degree Type / Education Level: High School / GED

Status: Full-time

Facility: Match Any

Experience Level: New Grad